LandlordStation

Hosted by David Simmons

4.0 (589 Reviews)

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Reviews 589

4.0

Out of 5.0

Debbie B. in Raleigh

Oct 07,2020

We have used LandlordStation.com since becoming landlords 8 years ago. I am always pleased with how thorough the background check has been. The color reports are easy to read and to share with applicants.

Marcelo Culqui

Sep 28,2020

Could not get in touch with a person for help on a document. Left a voice mail-message but until now nobody has called me back. Need improvement on this area. Overall I'm satisfy with the service.

Diane Sipe

Sep 18,2020

I ordered and paid for 3 credit reports. Received the 2 from the parents but still have not received the 3rd one nor have I received a refund. The 3rd report stated he had to upload additional information to you which he said he did, but bottom line...still have not received report.

Lin Wu

Sep 11,2020

very convenient to use and fast to get the result

Patricia Michael

Sep 07,2020

Good Service

Daniel McManaman

Sep 05,2020

I requested a call back and did not get it. Better yet, just answer your phone - don't make me waste 5 minutes to get to a voicemail. Reports are expensive.

Blaine Brownlow

Aug 26,2020

Could not get report as pdf doc. Have not had that problem before.

Alicia Gibbs

Aug 13,2020

Very unprofessional and thorough

cupsue

Aug 07,2020

The credit report provides insufficient employment history. I just need the employment history instead of verification. I know most of credit reports do report the employment history. Yours don't.

Rey Valentin

Jul 30,2020

Fast and reliable system-service. Very intuitive to use. I am glad I discovered it; because a previous system-service was I used did not delivered. Thank you; RV

John

Jul 27,2020

Landlord Station review showed 600 credit score, a forced eviction less than 6 months ago, over 40 late payments, and 2 judgments in the last month. And yet they still recommend that I accept the person as a tenant. Are you kidding me? I called on Friday morning with an issue with my account, I was forced to leave a message because no one answered and as of Monday morning still no call back. On top of that the 2 screening took 2 days to complete! This service is not what it used to be.

C L M

Jul 22,2020

Quick and accurate

Ana Esquetini

Jul 22,2020

Horrible customer service, when you call their 1 866 number they never answer nor call you back. I will definitely use another tenant screening station next time. I was very disappointed.

Landlord woman777

Jul 15,2020

I have been using the services for a while. I like the convenience of having everything in there such as the profile of my properties, tenants, rent payment, applications, tenant screening, documents etc. I wish the transfer of rent money to my bank Is quicker. The request for signature is convenient. I send lease to my tenants so they can sign electronically and I can sign electronically. It’s free and I love it. The customer service via Chat used to be there which I liked, but they don’t have it anymore. I have to leave a message and wait for a reply. I wish they brought the Chat back. Even the customer service over the phone is better too.

Teri Abraham

Jul 10,2020

It's been two days and I still don't have my Premium Report. The entire report is supposedly held up because of TransUnion. Waste of money.......

Linda Carthen

Jul 09,2020

Thanks, job well done.

Joanne O'Donnell

Jul 04,2020

In the past I have had that experience with landlord Station and have used them for years. I currently am having a problem that isIn the past I have had that experience with landlord Station and have used them for years. I currently am having a problem that is getting me to the point that I may never use them again. I had that I may never use them again. I had a prospective tenant apply for a background check he was paying himself apply for a background check he was paying himself and it keeps coming up with the same error message. I have written to them numerous times, so has he, they keep saying they've fixed it and it is not fixed. I have asked repeatedly so has he for someone to call us. nothing and it keeps coming up with the same error message. I have written to them numerous times, so has he, they keep saying they've fixed it and it is not fixed. I have asked repeatedly so has he for someone to call us. Nothing. This is been going on for several weeks. I understand that you're shortstaffed. This is been going on for several weeks. I understand that you're shortstaffed but this is just ridiculous.. YOU CANNOT CALL THEM EXT 2 WHICH THEY SAY TO USE SAYS IT IS INVALID. Please someone look up my information and call me. Joanne O'Donnell