LandlordStation

Hosted by David Simmons

4.0 (589 Reviews)

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Reviews 589

4.0

Out of 5.0

Focus Investments

Apr 18,2020

Easy and simple to use.

DON NGUYEN

Apr 14,2020

Ordered a credit report through Landlordstation and it was easy to complete.

Patrick

Apr 08,2020

They've helped me screen and locate tenants in the past before it was cool! I will continue to use them. Thanks, Landlord Station

C. Liu

Apr 01,2020

I have been using LandlordStation for many years. It’s safe, simple, easy, and fast to get the information I needed. Highly recommend and thanks for the good service!

GLADYS CAMPOLI

Mar 20,2020

Fast and good response Thank you

AB

Mar 09,2020

Great service!

Kristi Smallwood

Feb 13,2020

You guys are great thank you! I love the fact that I am not responsible for SS numbers

Sam Nashed

Feb 12,2020

The Only issue is the report take longer time to be available especially in the weekend Other than that everything is fine Thanks

Kelly Martelo

Feb 08,2020

Fast and trustworthy

Tima Murrell

Feb 07,2020

I get prompt, thorough information that definitely helps me chose the best tenant for my properties.

Anchor Properties, Columbia SC

Jan 27,2020

great! easy to handle APP - helped me secure 2 tenants in 5 days time.

M ROBERTS

Jan 19,2020

Easy to use system.

Marcel Kornacker

Jan 08,2020

I tried to run a background check through them and got an error message after pressing the 'Go' button (the error looked like a bug in their system; some pdf file missing). I had assumed that this didn't go through and went ahead with a different service for the background check, only to find a few minutes later that they sent a completed report. Since I don't want to pay twice for the same thing, I requested a refund from them. I first tried to do that through their support email system, and they still haven't responded to that (after now around 15 hours; their website claims they'll respond within an hour). I also called a support phone number (which isn't listed on the site), which asks you to press '2' and then tells you to leave a voicemail. Overall, the one thing they seem to do well is billing their customers; the rest feels like an afterthought. Update: Contrary to the response from Landlordstation, I did *not* receive any response to any of the three emails I have sent them so far. I also noticed that they charged me three times (I hit the Submit button three times, and in each instance received the same error message). The only communication I received from them was an automated email asking me to rate their "response". (It looks like this was automatically generated by Zendesk.) I will now get my credit card company involved in order to cancel their fraudulent charges.

Blair Hudson

Dec 28,2019

Easy to use. When I misspelled a name easy to fix with quick response Thank you

Kenneth Colby

Dec 21,2019

Have had good luck with this company in the past. As usual, they are quick. I had an obvious error in their calculation of income verses rent. Had to make a decision regarding the tenant since it took 24 hours for Landlord Station to answer my question as to the discrepancy. That was too late. Not sure I'll use them again.

Vivian Simpson

Dec 20,2019

The process was easy, and the report came back in minutes!! Great service.

Anna Smith Barthell

Dec 19,2019

As a landlord and property manager, former loan officer, I have used this exclusively for several years, at the suggestion of someone else in the business. Sometimes it works fine, but when it doesn't - it is brain damage. The support is nil , you get very late, cryptic answers that don't really answer your question. If you have something that is time sensitive it will not resolve in a timely manner. It would be nice if they made customer service more of a priority.

De

Dec 15,2019

I have used this several times. Usually it works great. Once it seem to work but then the tenant told me he had a felony in which he was in prison for seven years and it did not show a criminal record at all. I did let Landlord station know about this problem or error, but they seemed to not care. This time in using it it mixed up the criminal record of my Tenant with another criminal record, which has happened once before. It did clear it up after 24 hours. I had a harder time using the new website than the old website.