I have awarded this company 5 stars for excellent service
Answered all my questions in timely manner. Explained everything with knowledge and honesty. Very professional.
Excellent service and quality of products.Would highly recommend to anyone interested in purchasing any like products.
Easy , prompt service. Would like some genuine suffergette earrings to wear with the necklace soon.
I just received a bracelet I had on layaway and it is beautiful! It was a pleasure working with Mitch who sent receipts and balance records every month until pay off. My questions were always answered promptly! The package was shipped quickly and safely after all payments were completed and was received in days from overseas! I look forward to my next purchase from this company!
We keep coming back- surely that means something!
From start to finish Sam and the team were really helpful in any queries I had with speedy replies. The ring I bought was beautiful just as shown on the website! Very happy customer and even happier fiance with her new ring!
The Cross looks better in person. Shipping was fast. Customer service is excellent.
I knew that I wanted an antique engagement ring and my heart skipped a beat when I saw a stunning Victorian-inspired pear cluster with a pink sapphire & antique old mine cut diamonds on Laurelle’s website. I emailed for some more info and was thrilled when Sam said she would be in Guildford (not far from me as I live in London) the following weekend if I wanted to try it on in person. She also offered to bring any other rings that I was interested in. We met in a gorgeous hotel in Guildford and I got to try on the rings that I had requested. It was such a special occasion that I will never forgot; my heart was leaping through my chest with excitement! I really am so touched & grateful that Laurelle Antiques went above & beyond to offer me the chance to try rings on in person instead of just purchasing online. All communications with them have been brilliant, they were genuinely so happy for me & my new fiancé and I would HIGHLY recommend this wonderful experience to anyone looking for an antique engagement ring unlike any other. I cannot stop staring at my beautiful pink sapphire ring!! I have not-so-subtly suggested to my fiancé to bookmark their website for all other important gift-giving celebrations!
Absolutely delighted with my necklace and bracelet! Mitch and Sam were both extremely helpful! I can’t think of anything negative to say as the service that I received has been excellent! Would definitely recommend and use this company again! Order placed yesterday and received very promptly today (20th August)
Considering I'm in New Zealand it came very quickly even with a ring resize. The ring is huge. Such a statement. Love it
Brilliant service from start to finish , one of the best companies i have made a purchase from , well done guys , 10/10👍
When the pendant was delivered it was broken. I contact the company and explained that this was a 25th wedding anniversary for my wife; and I needed this to be mended and returned to me, by, no later than the 17th August. Mitch was absolutely incredible, and afforded me much appreciated time and effort to achieve this. The customer service I received was fantastic and a credit to the staff and the company, good old fashioned customer service, a refreshing change in these manic times WELL DONE. Ray Dodd
Gorgeous choice of rings. I chose an emerald & diamond ring and I am delighted! Sam was really helpful resizing the ring for me before I’d seen it with the understanding that I would still be able to return the ring if I was disappointed on receipt which of course I wasn’t. A gorgeous ring. Thank you
First of all, the service is very good indeed: highly attentive, informative and helpful. All items sold are delivered very quickly and without a hitch in my experience. Secondly, I found that the descriptions and photographs seem to be absolutely accurate in every case and are a genuinely good guide to the items on display. Finally, the jewellery itself is absolutely exquisitive, not cheap of course but fair given the quality of the items being sold, which are truly superb and to be cherished for a lifetime and clearly, given many are antiques, afterwards too!
I bought a beautiful art deco ring from Laurelle Antique Jewellery that has completely exceeded my expectations. The service was amazing, very quick delivery and lovely packaging. I couldn’t be happier, thanks so much!
Great service Lovely ring
The item was delivered on time, and is a beautiful project
This company are very understanding, in that they kindly accepted return of my wife’s original item and exchanging it for another. It must be said that she is delighted with her item.
Tony Bishopp
Oct 04,2024I bought a silver brooch as a gift and was delighted. The item was excellent, true to the description and delivered promptly in high class and well protected packaging. I would buy again with confidence.