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Reviews 748
Catherine Armstrong
Oct 26,2023Ordered the Emmelle snapdragon 16” girls bike for my daughter’s birthday. Unfortunately the bike arrived in very poor condition with multiple scratches, a dent and a tear in the seat cover. I’ve contacted the service team by email but despite the automated response saying they aim to respond in 1 working day, and in a maximum of 2 working days, I’ve still had no response 3 days later. I will not be buying from here again.
Jonathan Smith
Oct 25,2023I returned a faulty item worth £2000.00 it was delivered on 16th October. I have been informed they went bust on 18th October.. No phone line no response to emails.
Mr Andrew Thomas
Oct 25,2023Item never received, ignoring emails and phone lines turned off, think they must have gone out of business , terrible service
alan
Oct 25,2023Still not received this product only 4 weeks later and countless phonecalls
Robert Beveridge
Oct 25,2023This firm are a shower crooks they took money out of my bank account and had no intention of sending me the goods that I ordered my order was placed on the 6th October and Iam now £180 out of pocket beware
W. T.
Oct 24,2023The company took money and never sent the items .They were putting cheap prices in order to scam customers and now they are closed
Julie Dixon
Oct 24,2023Excellent customer services. Quick delivery.
Dave
Oct 24,2023Absolutely shocking! We purchased a new awning last month that turned out to be faulty. After contacting them they said they would get in touch with the manufacturer and get back to me. They fobbed me off with this excuse several times and now they are showing permanently closed on Google and their phones won't allow you to speak to anyone. Their website appears to still be running, so be warned! DO NOT BUY FROM THESE SHARKS!! I have now passed this onto trading standards who are dealing with it. Absolute rob dogs, stay well clear!! Be interesting to see if I get a response, I doubt it!
DL
Oct 23,2023Really poor and wouldn't recommend at all, ordered a bike for my daughters birthday, they sent the wrong one! then sent another which arrived 3 days later then expected. In the meantime they still haven't refunded money for the first bike and now they are not answering their phones and website says permanently closed!! they owe me nearly £200 and awful service and poor company and now seeking legal advice.
Terry
Oct 22,2023Quick delivery, good price and product
nigel perrin
Oct 22,2023Brought a campervan cover. Very pleased with it. Very well made, easy to use design, strong and it was delivered very promptly.
Matthew Powell
Oct 22,2023Great price
Andy
Oct 21,2023Bike arrived with no basket and back wheel spokes all loose. Despite endless chasing emails over a two month period, still no solution. They even lied to me that replacement wheel had been sent. Atrocious service
pauline
Oct 21,2023Just what I required & delivered on time
Jonathan Campbell
Oct 20,2023Purchased a bike from leisure outlet for my 7 year old daughter. There was a very minor problem with one of the tyres which they were unable to resolve after 4 weeks of back and forth. I was given information that was later proven to be untrue. Having had a thoroughly disappointing experience, I am now waiting for a refund that hasn't come and I have had no response and phone lines are permanently closed. Unsure if I'll ever get my money back.
Rob T
Oct 20,2023Ordered a awning carpet on the 8/10/23, 12 days ago.. Nothing arrived, Monies taken from bank ! No response to emails (3) Unable to speak to anyone over the phone all you get is an answer message saying we are now closed.. Sounds like they have ceased trading, I would avoid & go to a reputable supplier ... SR20583065 Just in case you are still trading.. Nottingham Trading standards informed as it looks like I'm not the only one !!
Irene Jones
Oct 20,2023Trying to return an item no reply on email sent a week ago and can’t talk or leave a message on the phone what do I do anyone else having problems
George Seggie
Oct 20,2023got what i thought i was purchasing
Allison Courtney
Oct 20,2023Not answering phones? Rang so many times in the day answerphone saying lines are shut?Not replying to emails either. My order number is SR20582808, can someone ring me asap as you have sold me damaged goods that need replacing and not delivered another item? Shocking service!
1 Treleigh Park, Treleigh Industrial Estate, TR16 4ES, Redruth, GB
http://www.leisureoutlet.com
Jo
Oct 26,2023Item never received, ignoring emails and phone lines turned off - I guess they have gone out of business , Absolutely terrible service!!