Alex from LPIS came yesterday to install new internet in my caravan. He was professional, friendly and very helpful. He got me up and running in no time. A1 customer service from LPIS as well. So far so good and internet seems great so far too.
Very nice helpful staff when they came to connect up the WiFi. Plus they are polite over the phone. The reception of the WiFi has been fabulous since installation took place, no issues.
Nice easy pain free install, friendly helpful service
I had Roy come and fit WiFi in my static caravan yesterday. Roy came across as a very friendly guy and extremely helpful, whilst here he connected both of my tv's for me as I am not very technically minded so he saved me the stress of working it out for myself. It seems to be working fine, so I'm really happy with the service. Thank you.
We use LPIS for our holiday homes and the service and quality is absolutely outstanding highly recommended.
Just had Alex install my LPIS WiFi. Came out on a Saturday. Great service. Very friendly guy. Left everything clean and tidy. Would highly recommend.
A caravan Wifi provider.. that can not provide wifi. You go to the caravan on a weekend or a bank holiday to chill.. WiFi is an important part of the daily life, whether it be for the children, a business owner or just to chill and watch movies.. Arrived at the van on Friday morning to no interest.. emailed twice with no response.. Rang on Sat afternoon to be told yes the Internet is down but no engineers to sort till next Tuesday.. We do pay enough for you to supply us an emergency engineer.. Shocking on all levels.. I will be seeking another provider
Friendly, informative and utmost professionalism shown from both office staff and engineer Roy. The Internet box is small and unobtrusive, range is excellent for our needs and the set up is quick and simple performed by an engineer.
Fantastic services , very helpful very clean put over shoes on before coming in caravan great job
Spoke to Phil Most helpful And returned call and did everything he could Top service from him
Fantastic service great engineer
LPIS team have been incredibly helpful and supportive and went above and beyond to help fix issues that were beyond their control. They was in continuous contact with me throughout the issues I faced and I even had an engineer pop in face to face to see if the issues were resolved. The Internet service works well, it's only down to a power issue in park that's caused my problems, but again LPIS did everything they could to rectify the problem. I'm a very happy customer, great work team 👏
The Internet has not been working properly on Ribby Hall for a week. Numerous people on site have been in contact to complain. Still the same issues 1 week later! Terrible service.
I’m currently at my caravan at Ribby Hall and the internet is useless, can’t watch Netflix and use the internet without constant buffering etc. It’s been like this all weekend and they know about it but haven’t sorted it out
The engineer Mike was excellent friendly efficient and thorough and so was the guy on the telephone when I rang to report the problem. Thank you to both of you
Following several issues with our Park Wifi Giles got in touch with us first thing this morning to update us on the problems we had been having. After being disappointed at not having Wifi for two days we feel much better now we understand the issues that have been happening and are very happy that these issues have now been resolved. Just shows you can turn a very unhappy customer into a very happy customer with some good customer service. Thank you for dealing with our issues quickly and efficiently today everything is working working much better.
Customer service excellent.
Helpful , knowledgeable staff . Prompt responses to any technical issues which were resolved quickly.
LPIS are great to deal with from the owners down to the office workers and engineers. Provide a reliable and fast service. Always checking in to make sure there is no issues and quick to react to any issues that may pop up due to adverse weather or new supplies needed. I have used them in the past 2 businesses i have been a part of and wouldn't hesitate to use them again. Special mentions to Paul, Giles and Cassie for always providing support to our 3 holiday parks.
Bev Askew
Apr 06,2024Roy the Engineer was brilliant. Explained everything in detail. I’ve been with LPIS for 8 years and never had an issue.