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lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.
Reviews 764
Melek Tuyan Memis
Jun 27,2024scammer . Do not buy the product. I can share my order with people who want it. You never receive the product. Don't lose your money.
Stacy Johnson
Jun 25,2024Firstly, on their website, they sometimes advertise lenses which they don't have in stock. This has happened a couple of times. Then, once they receive your money, they then recommend a more pricey alternative. Why repeatedly advertise items that you don't have in stock? In my opinion, this is false advertising. Secondly, they say that they have live chat function and advertise on their website that they provide 24/7 in house customer service and work day and night to cater to their customers. According to my recent experience I can only conclude that these are lies. I have emailed them several times, sent them WhatsApp messages, called numerous times to ask about my PAID orders and I have received no response from Lens.Me. I'm still trying to contact them to see if they will be able to send me the items which they have taken the payment for. This is unbelievably shocking customer service. I have purchased from them in the past. Their service used to be better before. However, in the past year or so, their service has become progressively worse. I'm extremely disappointed by their poor customer service.
Patricia DeGuire
Jun 22,2024Simply put, the service was above average.
Y
Jun 21,2024The lens are great and the shipping was fast.
Private User
Jun 13,2024Great selection. Excellent customer service. Easy transaction. Prompt delivery. 10/10 experience.
Margie
Jun 10,2024I have been trying for months to order these specific contacts in the US but was being told they were discontinued. Not so with lens.me. They assured me these were in stock and not discontinued. This company is responsive, helpful and efficient. I love my lenses - thank you!
Chris Gables
Jun 03,2024Always fast and prompt service and fast shipping
Belen Webber
May 23,2024I ordered from this site before a couple of years ago and this time I the delivery was even faster and the lenses came with a cute complimentary lenses bag. I love the brands they carry and the company is legit. I’ll be purchasing again from them.
Maggie Beothy
May 22,2024I am very happy with the experience I had with lens.me. They were quick to respond to my inquiries and also went out of their way for me and double checked to make sure they had stock for me. They seem to have better stock and service than most online contact lens carriers. Thank you lens.me staff for being so helpful and great customer service.
Marianna Chepchyan
May 21,2024Immediate Action Required: Customer Service, I am writing to express my shock and displeasure upon receiving a contact lens case from your company that was in a completely unacceptable state. It contained hair and visible dirt, raising serious concerns about hygiene and whether the product was used prior to delivery. This is unacceptable...
Lynette Luster
May 21,2024Customer service is excellent. Very prompt replies. Very helpful staff. Very timely delivery.
Ian Feinberg
May 18,2024It is like those old mail in cards from comic books... It will be a surprise if and when you actually get what you paid for. In my case, not expecting ever. And customer service is non existent.
Mary Hines
May 14,2024They are very comfortable and you can see very well and they don't irritate your eyes
Anna Harris
May 13,2024Product travelled all the way from Dubai to Canada. The tracking was very detailed and precise with arrival date. The order itself was well packaged and came with an extra little gift. I was very impressed with the quality of my order & it was much better than I expected. I will definitely order from Lens.me again !
huma tariq
May 11,2024Beautiful lenses, very very comfortable, very sof lense.amazing color matching with my prescription number
Puigbo
May 07,2024Les lentilles colorées sont d une couleur naturelle On ne détecte pas que l on porte des lentilles avec une autre couleur que la sienne car l iris est piqueteé de points et non de traits comme les fresh look Je suis ravie et je recommanderais certainement la prochaine fois
giau
May 04,2024I’ve order from Len.me for over 6yrs now. Never had issue. Easy to search for lens n arrived very quick!!!!👍👍
Elias Arevalo
Apr 28,2024I always have good experience buying from this website. They always very helpfull.
rssdiana
Apr 25,2024What's worst than terrible? Only this company. Made a purchase but literally next minute requested to cancel it. They answered saying they could change the order for me. Soon I saw the payment went through I've requested them to return my money and they didn't reply. I've opened a dispute case through my bank. Avoid waisting your time.
Gold and Diamond Park, Building No. 3, Ground Floor, Sheikh Zayed Road, , Dubai, AE
http://lens.me
SofiaC
Jul 04,2024Excellent quality. Fast shipping.