lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.
Delivery was fast and item as described thank you so my
Great prices and fast delivery
Great customer service. Fast delivery
Be aware lens.me is Solotica.com. I ordered 2 pairs of contacts from them for nearly $200. Both of the lenses were awful, but I only asked for a refund on one of the lenses. I didn't realize prior to my purchase that lens.me and Sky Optical, LLC were Solotica.com. I submitted an honest review on the Solotica naturals and hidrocor that I received in the disappointing order. Lens.me eventually contacted me claiming they will make an exception and refund me or send me new lenses. They even said that they pulled up their records and saw that I had issues with an order from them in the past. After they jogged my memory that I did in fact deal with them before, I did not want new lenses because this was now the second time I attempted to order authentic Soloticas and instead received low quality lenses that caused me discomfort, were blurry and looked unnatural compared to the former product I used to purchase from a trusted Brazilian seller. This low quality product is now what Solotica has come to unfortunately. I opted for a refund and lens.me customer support said that they will refund me only if I remove my review from trustpilot. I think this is an unethical request for a company to make. It is pretty much bribery. I am hoping my credit card company is able to recover some of my money back.
La compra fue fácil, pague envío express por las nevadas en Iowa q tenían retrasados los envíos hasta por 12 días. Los pedí el 20 de enero Me dijeron q llegaban el 26 de enero y llegaron el 24 a pesar de el clima tan terrible q esta haciendo en estos dias, quede sorprendida ya q esos días había hecho compras en otras páginas y ninguna había llegado. Gracias por su excelente atención
Always get my lenses fast, nice packaging, great selection. The site is easy to use. Love Lens Me won't go anywhere else.
Excellent service! No complaints whatsoever. The contacts arrived in a timely manner and the customer service was exceptional.
Love Lens.me products, Contacts are very natural looking and look great with any makeup look.
Best lenses i have ever worn and super fast shipping.
Been buying from lens.me for years now. Top-notch service, always. Easy to purchase, fast delivery and free gifts.
Always a great experience with Lens.me. I've been ordering from this company for a couple of years now and will keep ordering from them. My order comes fast, package good, and my contacts are always as described.
DO NOT RECOMMEND!! DO NOT SHOP HERE! IF YOU RECEIVE A FAULTY ITEM THEY WILL NOT HELP YOU!! Ordered 2 pairs of lenses. They Sent me faulty lenses. One of them were so painful and uncomfortable. I Sent an email explaining 1 was fine and the other was not, therefore I had to use 1 lense from my other ordered pack. Their response to me was to put the uncomfortable faulty painful lenses back into my eye and make a video? Then said they’d refund me for 1 lense?? And I’d have to pay for returns abroad? It would cost me the same amount as what they would probably refund me???! Absolutely ridiculous. I ended up buying again from another company.
The delivery was very fast. And the contact lenses are very beautiful.
Great lenses and express delivery service!
Good quality of products and service.
EXCELLENT Customer Service. I WAS BEYOND LIVID And frustrated that my contact supplier were not in stock anymore and the team took their time to help me as i wanted the perfect pair. Thank you to Dhessa,Hadeel, Vinya and Diana
Great staff and outstanding service with excellent timely delivery I wish you more luck and success
Outstanding delivery service, the quality of the lenses is just Amazing I don't even feel the lenses in my eyes.. Definitely I will be ordering again ❤️❤️
Fast shipping, lenses are incredible, friendly and professional team. Been ordering for years from this shop and was never disappointed 💟
Golnoosh Namayandeh
Feb 10,2024Thank you so much for everything.