The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
always efficient
Delivery driver dropped off at incorrect loading bay, no notification that a delivery had taken place, didn't find our items until 3 weeks later
To be honest I ordered hi ball glasses, wine glasses and whiskey tumblers at least a year ago. The hiballs came and 10 out of the 40 were broken on arrival and yesterday we had the wine glasses and tumblers!! This time only two of the wine glasses were broken, I wouldnt order glasses again
I have been very happy with the level of service. Even sourcing parts for equipment that are not on the website for me.
Great next day service. items purchased just what we wanted
great delivery and service and goods available
As ordered, but arrived a day late - no real issue - but it was a day late
Excellent service and speedy delivery
Website says everything is in stock and it takes up to 2 months to receive goods
Great help and efficient service, thank you
Product was ordered and delivered next day and was great
quick and efficient
quick and efficient
It was a great service and thanks for the quick delivery
2 glasses were broken
Prompt delivery pleased with products
This time delivery took a bit long time.
quick service this time
Paid over 2 months ago and only received the 1. No email or letter was sent on back order. Rang a few weeks ago and was told it was on back order and I will be emailed on that day, no email. I then emailed the email address on the website and came back and came back as undeliverable'. I then did online chat an was told again I will be emailed and same no response back. I will now request a refund. How many companies have payed on credit card and only received the 1 item and forgotten about the rest of items.
Klaudia
Aug 17,2022consistently all Items I need urgently are out of stock or on back order for ages.