The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Arrived on time and web site was easy to use. Would have been 5* but a couple of glasses were broken
Very Good Product long time awaiting Delivery
Ordered champagne glasses from Lockhart-2 weeks later still not delivered so ordered from Amazon and got them in 12 hours at half the price. Avoid
Competitive cost - excellent quick dispatch
all arrived on time
Very good product with good choice.
Very happy with the product!
we ordered in October 2021, product delivered in April 2022, what can we say.
Order goods, they came on time and as expected.
Fantastic service, delivered on time and all items in stock.
Fast and effective service
Great and easy service to use and quick delivery never had any issues used for 19 years
Easy ordering, delivered on time and in good order, no fuss....
Great thank very fast service
Delivery on time and price better then others
Nothing is every in stock. Been waiting months for plastic tubs and glasses
All good except for problems at checkout on website, slow and not processing card payment.
sent something i did not order phone up and it was sorted out very quick
I placed a reasonable sized order and it was being shipped in several parts due to availability. I didn’t know what was coming when but trusted they would all turn up at some point. On chasing you when the back order items could be expected 4 months on, it turned out some of these were in stock and my order appeared to be forgotten about. These items were then sent out and I was still waiting for some items and when queried they said these were delivered three months prior but I was unaware and did not receive the items and due to back orders and delays I hadn’t doubted that they would arrive just that these were also delayed. Due to it being three months after supposed delivery there is nothing they can do about it, so I am around £500 down with no product - very disappointing given the items received are fantastic quality and look great.
Aleksandra Juchevic
Jun 29,2022Great as always. Thank you