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The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Reviews 578
Sandra Cardona
Oct 12,2021We placed order more than 3 weeks and still waiting to receive, you said it was delivery to another branch but don't give to us a solution.
Shivangi
Oct 12,2021It took lonmore than 10 days. Secondly we haven't received full delivery.
Manager
Oct 07,2021Next day delivery in my dreams, took2 weeks to get it delivered Getting Ali Express faster than that
Lavendranathan
Oct 02,2021Slow service
Gillian
Sep 30,2021Waited almost 2 months for my order, no communication from supplier, 1 telephone call and 3 emails before I finally received my delivery, website should let you know if items are in stock before you order and pay for next day delivery, what a joke
catherine jones
Sep 23,2021Still not received anything !!!!!
Debbie Clinton
Sep 21,2021Placed an order said it was on the way then just chased the order as still not received to find the order had been returned as the product was damaged no contact from supplier at all and not sure when they can get delivery out This company has not been in touch at all I have contacted them twice for a refund and still waiting Not helpful at all
Simon Traynor
Sep 19,2021Your website says standard delivery next working day before 6pm. I received my order 4 days later after ordering? Unacceptable
NITHARSAN VELMURGAN
Sep 17,2021great servive
MRS GILLAN
Sep 09,2021Very efficient and got stock from them when nobody else had it
Susan Littlejohns
Sep 04,2021Great tin for my flour
Alison
Aug 31,2021Helpful and friendly staff and prompt delivery.
Anshul Gurung
Aug 29,2021Back order after paying Order 2 items and paid a large amount of money on them but 1 got on back order after payment was taken
Yanique Witter
Aug 25,2021Fast reliable service. Products are quality too
customer
Aug 24,2021Some items were damaged but quickly sorted.
Raymond Brown
Aug 22,2021Fuel arrived and was in damaged boxes that had been cling filmed together, fuel had burst in the boxes and then leaked all over my porch. Customer service was to order more and they would get a credit, surely it would be send out safe fuel and arrange a collection as a matter of course!
Julie Lee
Aug 13,2021Fantastic stacking plates, I saw them in a restaurant and wanted some for home. Great size and make your food look Michelin star. Really quick delivery and all round excellent experience, would certainly buy from them again and recommend to others.
Matthew
Aug 07,2021Parcel never arrived and still after 4 days been unable to get hold of anyone at Lockhearts
Shankar Udhayan
Aug 06,2021I'm really disappoint I order MID SHELF FOR H/P ELECTRIC ON 15/06/2021 and I received the wrong MID SHELF FOR H/P GAS I called the same times i was expecting the issue it will be solve quick as Alex told me send email and I did but still nothing been solved or send to me and I really need as urgent for cooking but still i did not give up week after week keep try to get the right order that I order which is MID SHELF FOR H/P ELECTRIC but promise after promise nothing change even though I sent back the wrong MID SHELF FOR H/P GAS I received the last time. I spoke to Machelle on the 4/8/2021 she promised me Alex will contact me but still waiting for the call and the issue is on going not solve yet for nearly 2 months.so please i really need the parts urgently for cooking. thanks Musa Hassan
MRS S M GLADSTONE
Oct 14,2021Top quality products at an excellent price