To leave a review you need to be logged in
Reviews 333
Hanna Ngo
Jun 12,2024After the order, I got a email that 3 out of 5 items i ordered were out of stock. Very disappointed. If the stock information was correct, I would have selected something else to justify the delivery cost. And I have to call for the refund as it was not happening as mentioned in the email.
Amy
Jun 07,2024Bulk buy excellent service
Mya D
Jun 06,2024Quick delivery, well packaged and customer support are fast to respond to queries.
Pl
Jun 06,2024I ordered multipacks of seaweed snacks. They sent single packs instead, but charged me for multipacks. They blamed it on their website being wrong.then ignored customer . Previously when i ordered multipacks, that's what i received. I have never shop at Longdan anymore.
Mrs Phuong Anh Neville
May 08,2024Very efficient and polite. Rang me straight away when a product is missing to propose a substitutel
customer
May 07,2024I ordered frozen items from Longdan. I was impressed by well they packed, when items arrived it was still frozen like if it was just take out from the freezer.
Thuy Dalton
Apr 05,2024Quick delivery excellent service
Dragos
Apr 04,2024I will give one star because I can't give less than that. I was there today and all of the products I bought had wrong prices on the shelf. I only found out at the till that the prices have been increased after I told the sales person that on the shelf there were different prices. I am already careful with the shop as many products are "conveniently" placed on the wrong shelf with a different price. I think 20% "mistake" in price is too much. I will give it a miss from now on.
W M Mak
Apr 02,2024Good. Nicely packaged. Frozen food keeps frozen.
Marena
Apr 02,2024Excellent selection and delivery was super fast
Roy W Bullen
Apr 01,2024Arrived in good time, and very well packed..no complaints..
O Bee
Mar 25,2024We were followed around the store by this lady in the shop. As she had just target my family but no one else the shop. With our unease growing, I decided to address the situation directly. I informed the woman that if she was tailing us due to our ethnicity, specifically because we are black, it would be greatly appreciated if she ceased doing so, as it was making my family feel increasingly uncomfortable. Unfortunately, her response was a resounding no she will not stop. Disheartened by the encounter, my family and I completed our purchase and departed from the Maidstone branch. I must admit that I am now hesitant to recommend this particular establishment to others. It has become evident that our skin color has unjustly labeled us as potential thieves, which is both disconcerting and abhorrent. Never before have I experienced such profound disappointment. In a world where hatred already permeates far too many aspects of society, it is imperative that your staff learns the importance of treating individuals, especially customers, with the utmost respect. The extent of my disbelief and anger at being subjected to such treatment is immeasurable.
Nathaniel Nonec Perez
Mar 07,2024good experience for this seller even my 1st time, whatever i ask question they answer very quickly, no words to say they are excellent asian online seller, keep up the good work
Jane
Mar 06,2024Brilliant customer service, products well packaged and arrived quickly!
Thao Nguyen
Feb 06,2024Good service
Monika
Jan 17,2024Some things were out of stock and the website is kind of annoying to use, especially on mobile, but overall a good experience - had to change the delivery address after order has been "shipped" and was able to do this without any trouble.
Belinda C
Jan 16,2024Delivery took ages and then came with limited options for delivery times.
Luther
Jan 16,2024True to description! Fast delivery too!
Patrick Y
Jan 14,2024Quick delivery with all the goods we wanted. Reliable and trustworthy.
4 Estate Way, Leyton, London E10 7JN, E10 7JN, Leyton, GB
http://longdan.co.uk
JEREMY HOLLOWAY
Jul 02,2024Excellent choice and quick delivery