I had an order from a bank holiday, then call back on the next working day. For my job can't take the phone call at any time and they call 9 times all is a different personal phone numbers, not the official phone. Then they had not said anything to cancel my order, they reply email and explain they need to confirm my order via phone before proceeding so they as per the policy cancelled my order. Funny and interesting.
Very pleased with the service will definitely be ordering from the again.
Very help full good serves airbed on time
Wrong items were delivered. Customers have to pay for the courier charges to return it. Longdan never accept their mistakes. Can not trust them - Very poor service.
Very fast delivery. Excellent quality of the items received. Thank you!
Such a good selection of food that I've struggled to get elsewhere and great prices. Shipped and arrived really quickly too. Will definitely be ordering from them again. :)
Stocked up on a lot of things we can't usually get from online supermarkets - really good Thai curry paste in a tub, green peppercorns , palm sugar, crushed chilli in oil. Wanted to get Szechuan peppercorns but they didn't have any.
Very easy shopping experience, I’m pleased I managed to find my favourite French rillettes without paying silly prices.
Great selection, fast delivery, great food!
Very good! Excellent service
Very good service , l was kept inforn of my packet all the way till arrival D QA
Wide range of goods available. I was contacted because an item was out of stock and offered a replacement. Delivery was quick.
First time shopping this place. Many Asian selection item, And excellent customer service, quick deal with problem. can confidence with shopping. Highly recommended. Thank you.
I ordered some food that I really missed from Hong Kong. The website is fine because it showed the available stock clearly. Delivery was according to the time scale they gave. Items were well-packed and - most importantly - the frozen items were in perfect condition and still absolutely frozen. No evidence of any melting. Overall, a good service.
This is a nice shop with some good products, however the prices are really high in comparison to other shops for the same product. For example the big bag of spring rolls, they sell for £21.50 where as other stores sell the same amount for £12 to £15. Also chicken pieces in sticky sauce £6.50 where as other stores sell for £3. Its all a rip off.
Placed order on website, it said goods were in stock. Got email to say they weren't. Had to order alternative and top up payment. But goods arrived in good time and well packed.
Absolutely excellent service and goods!
Good range, fair prices, decent quality.
Great products and really speedy service. Highly recommend.
Les Sheppard
May 01,2023Very good service fast delivery very pleased with service