We are an established independent retailer of superb quality BIG fun products. We believe we supply one of the biggest and best ranges of large toys available in the UK today. We hope you will enjoy exploring our product range.
Please feel free to phone us on 01342 833 464 during office hours, for some good honest friendly advice. Also have a look at our fantastic reviews that we strive hard to achieve.
Excellent service and great trampoline.
Delivery bit longer than expected but trampoline is great. Excellent quality and easy to assemble. Recommended!
great service and communication in a very difficult time! I bought my first trampoline from them 11 years ago.
Brilliant service easy to order and delivered quickly. Easy to assemble and end product is brilliant.
Great service in difficult times
Excellent service in difficult times. Thank you
This is due to the product showing as available when ordered then getting call from delivery company stating that product out of stock, we ordered through Madfun as was showing product available
Easy to use online shopping experience and even through Covid-19 Lockdown, staff were extremely helpful with delivery timescales.
Absolutely delighted with my purchase. Given the very difficult circumstances around COVID-19 I was sceptical about pre ordering a pool which was out of stock but the day before it’s estimated return to stock I received an update saying it was on the way. Ordered a number of different items and all arrived safely with great communications from the MadFun team to check it had arrived safely. Pool perfect for our needs and easy to construct. Thanks so much - really appreciate your support at this difficult time.
Buy with confidence. Couldn’t find a site offering HotTubs during lockdown until I stumbled across MadFun. I was a little sceptical about them claiming to have the Lay Z Spa Hawaii available for the 22nd April however took a chance and ordered. It arrived at my door on the 21st April which is quite an achievement during this difficult period. The HotTub is spot on. Thankyou MadFun 👍
In these really difficult times, this company excelled in customer service. They replied to emails promptly and efficiently, when other companys didnt even bother. We bought a Salta12ft inground trampoline. This is an amazing product and worth every penny. The quality is fantastic. Delivery was extremely quick although the courier split our order, the 2nd item arrived the next day. When i emailed regarding this Madfun looked into and got back to me the same day. I have recommended Madfun to many friends and will be looking to order more garden items to keep the little ones busy and active. Thank you to the team at Madfun, you have made this large purchase a truly positive experience.
Bought a pool for £650 10 months ago used it for the grand sum of 3 months last year come to fill it up this year and it’s full of holes, clearly a fault with the pool, contacted customer support and got the cold shoulder completely, no interest at in finding a resolution but more than happy to take the money at the front end when all’s good and peachy for them!!
Half of my Package had not turned up. And the package was left as instruction outside the house in the porch area but it was signed for even though I was not present. Very disappointed. Shall not purchase in the future from you and will advise others not to either.
Good service from Madfun at good price. However, there is an issue with locking mechanism of the table and I have emailed Riley direct as per Madfun instructions and had no response, Disappointing.
Superb customer service
Finding a swing for a 10/12 is difficult. Looked at sites which said they were for older chin and then said for 3+. Mad Fun gave me excellent advice and I bought with confidence. I bought it on the Monday and my daughter received it on the Wednesday Excellent service
We had a spring missing from the trampoline that we bought from MadFun. They arranged a replacement which came the next day, in time for my son's birthday. Excellent customer service and awesome trampoline!
First class service from a nice company in Sussex.
Did exactly what they said they would. Good prices
SHAW SAVAGE
Apr 28,2020PRODUCT ARRIVED ON TIME , GOOD SERVICE