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UK’s Favourite Porcelain Supplier
If you are looking for Outdoor Porcelain Tile Paving slabs, you have come to the right place! Melton Stone has cemented itself (excuse the pun) as one of the UK’s leading retailers of Porcelain and Sandstone paving. We appreciate that it is a often a stressful task choosing the right product for your home, because of this we offer the biggest sample pieces available meaning you can see the full colour and style of each of our products.
Good price, good communication and delivery on time, thank you
I purchased three pieces of hearthstone. They were advertised as 2.5mm thick. But the ones they delivered were 1.6mm thick. I emailed them to request replacement, refund or discount due to the wrong thickness. They basically told me to drive up to Hull and hand pick them myself, otherwise they cannot help me and gave me some spin about it allowing +/-3mm (I checked and it doesn't say this in relation to thickness at all). Basically sold me a product that was not as advertised and declined to rectify the situation once I'd notified them. Got the impression that they don't really care for the little guy, more the big business. I would NOT recommend this company, you might order something and not get exactly as you ordered like us!
Really good company to deal with, very reliable service and great staff 👍🏼
Efficient and great customer service
First class customer service. Rebecca
Reported issues with quality of outdoor porcelain tiles as they get chips on edges after removing spacers. There was problem with only one colour of tiles. Get response very quickly (within 1 hour) denying my story, because it’s impossible that a little bit of plastic can damage tiles, so I laid leftover tiles just to prove it, sent a video and photos and didn’t get any response after 5 days.
Excellent customer service, great advice I would recommend
Good value. Delivered as promised. Well packaged. The stone is a real statement feature for our new fireplace. Very happy!
Very fast service. Easy to navigate to order free sample. Would use again and recommend
I needed a few more slabs and they went out of their way to find some, customer service is good.
Hi every thing went well in the shop and delivery up to unpacking it with in the hour . We received two crates of pavers the first one had 3 broken at the bottom, the second, one broken at the bottom. We reported it the same day only to be told that we should allow a percentage for brake edges It was not our fault so we are down £50.00 EVERY THING WAS PACKED INDIVIDUALLY BUT THE BOTTOM WAS STRAIGHT ONTO THE PALLET THIS MUST HAPPEN ON MOST DELIVERS. AN EXTRA TYPE OF PACKING SHOULD BE PUT ON THE CRATE BOTTOM WHEN GOING TO THE EXPENSE OF WRAPPING ALL THE PAVERS INDIVIDUAL
Excellent service. Arrived on time and really well packaged.
good quality porcelain at great price delivered whe no said
Fabulous product, packaged brilliantly, superb prices and great customer service. Will definitely use again in the future.
Great service highly recommend and will be using again soon
Arrived within a reasonable time frame and appropriately packaged - sadly not quite what we were looking for for our garden pond, but no reflection on the quality of the product received.
Easy process on ordering, paying and delivered on time as arranged, although we couldn’t get the pallet truck over the gravel as warned on delivery instructions- it wasn’t too much of a problem though- my husband and his wheelbarrow are getting quite efficient these days 😂!
Great company to deal with no issues been buying from here for a while now highly recommended John Convery Scotland
Couldn't believe how well packed everyone of them individually wrapped with all corner cap protection , arrived on time and we didn't pay handling fee like a lot of other company's charges Customer service was really good Thanks Melton stone
Laura
Sep 29,2024Lovely slabs but unfortunately 2 were chipped. Not a big issue, however the customer service was. I would have been happy with just a £20 refund. But they stated it wasn’t classed as damaged because it wouldn’t affect the look of the slab (which it does) and then they requested pictures of the damaged slabs in one photo- which I did. And that’s the last I heard!