I clearly made a mistake ordering from this company. The site states that the order processing time will be up to 7 business days. It has now been 10 business days. The item has not been processed and shipped. I sent an email asking for an update yesterday. 24 hours has passed and I received no reply back at all. I sent a message via WhatsApp. I will give it today. If there is no reply, I will have to go through the credit card company for a refund. I am not impressed.
This brand is beautiful! The shipping is very fast and the product are great quality! I recommend this brand to everyone ❤️
Adoro tantissimo i loro outfit ! Sono molto accurati e precisi nei dettagli. Hanno tantissima scelta in più i prezzi sono abbordabili per la qualità che hanno. Ho preso due completini da loro e sto aspettando il terzo! È diventata una droga per me 😅😂😂😍❤️
Metto una stella, xchè zero non ce ne sono. Prodotto a dir poco scadente, di plastica, mal cucito. Orribile. Ho provato a richiedere il reso e con la scusa dell'invio onerorissimo in Canada, ho dovuto accettare un loro vergognoso rimborso di €. 6,39 su una spesa complessiva si €. 41,90. Compro spesso su internet, ma non mi era mai capitata un cosa del genere su un sito che partiva con delle buone recensioni. Si dovrebbero vergognare!! Inoltre ho appena finito di leggere la risposta alla mia recensione. Io ho già mandato foto e motivo della richiesta di reso ed invece di indicarmi qualche altra soluzione, mi hanno subito proposto il vergognoso rimborso dati gli alti oneri di spedizione. Nessuna indicazione su una sostituzione o un controllo qualità.
The quality is excellent, with attention to every detail, making it look just like in the pictures. The fabric is comfortable and durable, perfect for cosplay events or photoshoots. The fit was great, and the customer service was very helpful in answering all my questions. I highly recommend this store to anyone looking for high-quality costumes!
Omg i love so much their products … everything was great 🖤
Very friendly staff and cute items, I love their clothes
Dress shipped super fast and fit perfectly! It’s beautiful and I wear it all the time now.
I collaborated with modakawa and i defenitely do it again! They have amazing and unique clothes. Everything perfect!
Package came fast and the costume itself was super stretchy ( I'm plus pluuuus size! ) If You wondering about if You will get in - You don't have to anymore 🖤
I really love this store ! I recommend it a lot! I have 2 costumes and I love them, the quality, they look amazing!
Great experience, I loved the dress I received
Really positive! Arrives really fast, the clothes are comfortable and in season. Not to mention the staff is super nice and helpful.
Waited around 2 weeks for order to be sent, and around a week to get it, but all good. Size is accurate, quality good, not defective - overall happy! Material is really soft, even thought not thick enough to wear just by itself in the winter - probably better with a T-shirt underneath. Probably will buy again on Modakawa
A fuir. La commande passée n'apparait pas dans le compte client, pas de mail de confirmation ni de suivi de commande. Au bout de presque 2 semaines sans rien recevoir, j'ai donc pensé que la commande n'avait pas fonctionné. J'en passe une nouvelle et pas de chance pour moi je m'aperçois que je suis facturée pour les deux. Visiblement la première aurait marché sans que je puisse le savoir. Une fois le service client contacté, ils n'assument absolument pas le mauvais fonctionnement de leur site. J'ai maigrement obtenu le remboursement de la moitié de la commande sans les frais de port après un nombre énorme d'échanges par mail. Sinon, on me propose de renvoyer le colis à mes frais pour récupérer une misère vu le montant des frais de port pour le renvoi en Chine. Jamais vu un service client pareil.
Definitely don't buy here. The delivery agency they sent my package with lost it and is unreachable and now they don't want to give me my money back. Don't recommend.
The costume is super soft and sexy and fits perfectly.
Bonsoir après avoir commandé il y’a 2 semaine je nais toujours pas le mail pour dire que ma commande et en livraison puis je avoir un numéro à contacter merci d’avance
La qualità dei prodotti è la stessa di siti cinesi come Shein e simili. I prodotti costano tre volte tanto però e, nonostante dalle foto sembrino super cute vi assicuro che, almeno per quanto riguarda la mia esperienza, non sono nulla a che vedrrr con ciò che mostrano in foto. Inoltre non sono disposti ad accettare recensioni negative su Instagram, tant è che li cancellano. Questo è il motivo per cui sono venuta a commentare anche qui.
Bloody
Dec 12,2024I really love my new dress. It fits perfect to me and my style 💜