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Reviews 430
Tina Knowlden
Dec 11,2021First time user. Great so far.
Beáta Boócz
Dec 11,2021Thank you very much
Guido Ardone
Dec 10,2021*** UPDATE *** After my complaints, they promised to refund my money... One day later, THEY CHARGED ME AGAIN!! € 34.01, added to previous €36.17, at the moment THEY'VE STOLEN €70.18 IT'S A SHAMEFUL FRAUD I bought a piar of shoes (on tower-london.com) and one week later I WAS CHARGED OF € 36.17 by MOONA for something I'VE NEVER SUBSCRIBED. I'd like you to refund me IMMEDIATELY. In the while, I'm going to report this to European Commission ODR page
Elaine Glover
Dec 10,2021I would like to add a change to my previous review! I received a call on Monday morning from the director of Moona who had read my review below. He had ordered an immediate refund as this is not how he wishes his company to be portrayed. I do think there needs to be changes to their process, and something to warn people that money is going to be taken from their account, but I thank this man for refunding my payment, and giving me his mobile no. If there were problems with the refund. A breath of fresh air to get something corrected so quickly! Thank you Sir. This is an absolute scam! Bought a tin of sweets for a friend and they took £29.99 out of my credit card. I didn't sign up for this service, and had no idea until I got the credit card bill. Be very wary buying online, scammers everywhere!!
Yvonne
Dec 09,2021Was not asked to subscribe. Certainly didn’t want a subscription. Bought a bottle of wine and they took 29.99 from my bank.
Mr joseph Arthur
Dec 09,2021Very good discount 👌
Rose Molzahn
Dec 08,2021Great to get £5 off delivery
Portugaletz Portugaletz
Dec 07,2021Good,nice!!!
Konstantin Babanakov
Dec 07,2021UPDATE: I got a very quick response and even a call with a sincere apology and a full refund. They don't promote the subscription and that you will be charged monthly. Even after I was charged 30GBP I have no access, to any of the discounts and their support team (help at moona dot com) was not helpful at all, ignoring the issue. I want my money back :((
Mr Norman
Dec 07,2021Ordered some things for my son and one week later .£30 was taken out of my bank account without my consent. ive tried emailing them and phoning them. no response. It's a big scam.
Antoine Delporte
Dec 07,2021Ouai c'est nice
Mrs Julie Bellingham
Dec 07,2021Very easy purchasing. Never used them before but very simple and received an instant £5 discount which was a lovely surprise. Thank You
Helen Barry
Dec 06,2021It was a nice surprise thank
Nadia Baudouin
Dec 06,2021Bonjour, après un malentendu concernant le Moona Member ship, tout s'est régularisé très vite et je remercie l'équipe pour la compréhension de ma demande. Bonne continuation, à bientôt et Joyeuse fêtes
Greg Fairhall
Dec 06,2021Great work from them
David Loopy Lavelle
Dec 06,2021Very easy to use thanks
Peter Finan
Dec 06,2021An absolute disgrace. Bought a toy from an online store last week, today I find that with no consent whatsoever, Moona have stolen £29.99 from my account. My details must have been passed on without my consent (GDPR issues, clearly), and they have literally raided my bank account. An appalling scam, and they will steal your money.
Lee Martin
Dec 05,2021Great service. Cheapest and reliable.
Jason Cadden
Dec 05,2021Brilliant , thank you 👍👍
71-75 shelton Street,, WC2H 9JQ, Greater London, GB
https://www.moona.com
Emma Watson
Dec 11,2021Fantastic choice and great prices.. waiting on first order now but sure it won’t be my last