Mr Aberthon is the leading voice in America for rugged phones and hotspots.
I ordered "BRAND NEW" and got broken used! I ordered a "BRAND NEW" Samsung Rugby 4 and got a used scratched up phone that I have to replace. The speaker phone does not work, the ear speaker is blown and bottoms out, the back cover is broken, dirt and grime in both corners and ear piece perforation's, and missing pieces listed as in the package' ie. headphone adapter " so i cant even use earbuds to overcome the broken speakers. customer service is unresponsive and unavailable. I regret purchasing from Mr. Aberthon
Received hotspot promptly and received excellent customer support after I inadvertently locked my device. They promptly sent me an unlock code and it now works perfectly. Thank you!
New hotpot is perfect ,super fast shipping
Could not ask for better service. Was worried about getting cord and charger, but everything was delivered as expected. Put my sim in and works as great as I need. Folks this item is new, not junk. The negative posts must of been competitors of this business. Would purchase from this company again. R. Mchan NC
I couldn't have asked for better service. Thank you Mr Aberthon
Really fast shipping and excellent customer service.
Mr Aberthon 10:12 AM (2 hours ago) to me additionally if it is an exchange you would like please note it will be the same exact model as the one you received we can assure that the Box will be in pristine condition and the screen covers will be as they should be On Mon, Sep 11, 2017 at 12:12 PM, Mr Aberthon wrote: These phones are a model that is currently three years old therefore they do not come charged I'm not sure why you believe screen covers need to match and we repackage all our devices in our packaging as they are currently unlocked from a network and don't have Network Packaging do you have any reason to believe the actual device is not new? also initially you have stated that you placed this order in error as you were in need of a Nexus 5x and not the 5 is that still the case or do you intend on keeping the device? please note we have previously sent you our return instructions please have your device sent back within the 14 day return period for a full refund if that is your intention we do show that you're a returning customer and we appreciate your trust and business Sincerely XXXX On Sat, Sep 9, 2017 at 9:12 PM, ... wrote: Thanks The phone was not charged , screen cover was mismatched and the box had been damaged and stained. I thought you guys only shipped new phones?? -xxxxx
The service was very good and the phone was what we were looking for and at a great price. Shipped very fast at no charge. I would highly recommend this company to anyone!!
Great Customer Service!!! This was my first order with Mr Aberthon and I was impressed that my order arrived a couple days sooner then expected. I ended up having an issue with the unit I received and had to send it back, but the return was quick and painless. They issued a prepaid return label no hassle, I returned the unit and about a week after sending it back received the replacement!! Works Great!! Definitely a Five Star experience with Mr Aberthon!!
A great company with great products and amazing customer service
These guys are fantastic! I was too tied up to check out my cell phone right after it arrived. When I did get to it, it wouldn't turn on or charge and I was a few days out of the return period. :( I emailed them and Noah Palmer replied instantly. He said, "Don't worry, we'll fix this." He thought it could be the battery so he mailed me one immediately. It worked! I intend to do business with these guys whenever I can.
Excellent service. The phone came a brand new condition and work perfectly! Awesome
Great deal and great product. So glad I found this website. Saved over $50 on a phone.
It was delivered as advertised
Good price, good product, and great service. Thank you Mr. Aberthon.
I will definitely order from Mr. Aberthon again! Quick delivery and great pricing :)
Bought this phone from Mr Aberthon for my husband, after the first phone I bought from Mr Aberthon a few weeks prior, was a phone he hated. This second one he loves, as it is the same as his previous phone. So now he's happy! Sure hate that I wasted money on the first phone, but all's well that end's well. Delivery was fast too!
Very help full and great service
Great price, fast shipping.
Fran
Jan 12,2018You have great service and really answered my questions, my phone came last week- right after I ordered it. And I am very happy with it. Would definitely buy from you again.