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MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
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Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
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Reviews 893
Pierino
Jan 25,2025The Support from MRISoftware has become exceptional quality. They have highly skilled people who help you with the software and its a dream as you can be up the creek with some issue and they come in with a lifeboat and the perfect answer. I would highly recommend any Property Manager to look hard at Qube Property Management as the sophistication of the software coupled with the exceptional support makes it a truly value added spend.
Mike D
Jan 25,2025I couldn't figure something out so I called for assistance. The support person was very polite, friendly, understanding, and professional. She helped me solve my issue quickly and she was also patient with me. Great experience.
Megan Kincheloe
Jan 25,2025In depth explanations and going through item by item is helpful
Dana Goodman
Jan 25,2025Your customer service team is ALWAYS efficient, knowledgeable and courteous. No complaints here. Kudos!
John Bunch
Jan 24,2025all questions answered and easily understood
Andrea Maur
Jan 24,2025ALWAYS a reliable and knowledgeable technician to assist with any question I have. Thank you for being such a great part of my business.
Joan Barbarino
Jan 24,2025Your employees are kind, patient and knowledgeable.
R. D. Ardee Imerman
Jan 23,2025Simple, easy Help was given in a matter of minutes! Thank you !
Dan Zapp
Jan 23,2025very helpful as always great team
Deepani de Silva
Jan 23,2025The support staff are friendly and helpful. They understand your problem and go through solutions step by step.
Karin Bradley
Jan 22,2025Representative attended to my query promptly and solved the query without issue.
Nicole Gapes
Jan 22,2025The software is easy to use and the support behind the product is extremely good, they have live chat and helpful training academy, very happy with the product
Helen Stewart
Jan 21,2025Personal communication - I felt like I was dealing with one person who focused on us
Chad Penner
Jan 20,2025I received a representative that had a thick accent. More and more, this is my experience.
Jennifer Hurley
Jan 20,2025The person I spoke to on the phone was extremely helpful and professional. My issue was resolved immediately.
Jay Longmire
Jan 19,2025Integration problem was solved within just a few minutes.
Nikole Strickler
Jan 17,2025I am not normally a "review" person, per say. However, CTMe software's customer service has inspired me. I am an 8 years user now of this software and I have never had issues that lasted for more than 5 minutes. The help section alone (includes step by step videos!) is actually user friendly and if that's not your jam, JUST CALL. No long hold, no endless automated systems that spins you in circles without addressing your issue. There's a real live person on the other end that will have you're issue resolved in minutes. I can't tell you what a relief that is when you're overwhelmed and over worked and need a contract out asap. They'll never leave you hanging.
Daniel Percefull
Jan 17,2025Seems like a newer employee and new the answer with a quick solution.
JennKr
Jan 16,2025HAB staff, always helpful, knowledgeable and make sure your issue(s) were addressed/resolved before leaving the line.
28925 Fountain Parkway, 44139, Solon, US
http://www.mrisoftware.com
Tanya Burns
Jan 25,2025My experience is a 4 star due to the ease of the software.