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MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
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Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
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Reviews 893
Mark Merlene
Jan 05,2025Your support is amazing, we have been a customer for many years and without doubt you have the best support I have ever experienced.
Lyn Drake
Jan 04,2025Expert guidance!
Daniel Proulx
Jan 03,2025The Support Staff is simply amazing!! The software is powerful and therefore tends to be a bit "not as user-friendly". We continue to learn new ways of tackling the issues encountered
Douglas Landin
Jan 03,2025Your people always have the answer I need.
Deidra Laurel
Jan 01,2025Helpful, and quick service.
Luba Kee
Dec 28,2024I had a problem with QCD document, I called, it took couple of tries but its done now!
Elise Kaynor
Dec 27,2024Easy to use.
Lori MonteLeone
Dec 27,2024I called to see how to add something to a search. They were extrememly helpful
Linda Giddings
Dec 24,2024easy resolution of issue. Even if I figured it out on my own.
Cameron McIvor
Dec 23,2024Good advice Problem was dealt with professionally Thanks
Tiffany Onoe - Duplicate
Dec 21,2024Resolved immediately
Chris Martins
Dec 20,2024Proactive and quick support was lacking this year.
NGMIII
Dec 20,2024Support is always there when you need them.
Sarine Wolmarans
Dec 20,2024I am writing to express my heartfelt gratitude for the excellent support provided. Your companies prompt response, deep expertise, and dedication were instrumental in resolving the issue efficiently. I especially appreciated what MDA Support done to explained complex technical details in a way I could understand. Your professionalism and customer-first approach truly set a high standard.
Gayle
Dec 20,2024Great assistance, offered with the kindness and understanding that when we call, we are likely under the pressure of deadlines and clients demands.
Linh Lu
Dec 19,2024Quick response and good product knowledge
Geny Hawkins
Dec 19,2024The support was awesome and quick. I have been with CTM from the beginning on BETA , and appreciate what is does for Realtors. I remember how most people were negative at the beginning but I could see the opportunity. I wish I understood what happened here, but as I said, as long as it does not affect my transaction I can live with it. Thanks again.
Joe Kearney
Dec 18,2024Red was awesome. His follow up was second to none. The only thing that keeps this from being a 5 star is the fact that the MRI software bogs down late at night. I have checked on my end with our computer company and since no other computer software slows down on my computer, I can only assume that it is MRI related. The slow down is so severe that the wait becomes frustrating especially when there is no MRI support available. Red did the best he could but without the ability to investigate when the problem is happening, Red was limited in what he could do since I could not recreate the problem during the day.
Lora L Colander
Dec 15,2024Customer service was fast and helpful
28925 Fountain Parkway, 44139, Solon, US
http://www.mrisoftware.com
Julie
Jan 05,2025I appreciate the speed and knowledge of the support team!