My Chat with Jim was short and to the point. He was able to address the issue and resolve it quickly. i was a little disappointed that it would take 30 minutes to receive a email reply.
I highly recommend MyCPE for CPAs and EAs. The value priced continuing education is superb; and, the customer service is excellent.
Nick provided very helpful and timely response
I attended the virtual Fraud Symposium in 2021 and 2022. My-CPE provided tremendous support. Five stars is not enough.
Prompt response! Professional and courteous!
I like the format of the classes and ease of reserving on-demand training sessions. I found myself going through multiple training sessions and literally had to make myself log off to go to sleep.
Good content and value for the cost. The interface and design for navigating your website could use improvement. There are too many clicks to get to what you need and it's hard to tell what content will be available to you based on your package selections.
I had a few questions about the CPE package and the customer service went above and beyond to answer my questions.
Peter was very patient and helpful to get me what I needed as efficiently as possible.
difficult moving around compared to competitors.
Responsive, helpful
very supportive and help
I subscribed to myCPE during the last week of the year to satisfy some last remaining CPE requirements for my CPA license. I made an error upon signing up and also had questions. Turns out that the helpful person on the receiving end of my email to support was the same person answering my chat on the website. Jim Ray, you provided prompt responses and solved my problems in short order...thank you!
Peter from My-CPE called me twice to help me out viewing the website. He was extremely helpful. I am now able to download course materials on my own and toggle back and forth from taking courses through my phone or desktop. Thank you Peter
Problem fixed and enhancement made to allow user to cancel registration for class
Affordable CPE! Great offerings to earn CPE for your professional certifications or gain additional knowledge! Responsive customer service!
Prompt callback, courteous and thorough. Issue was resolved by the next business day.
Anna was a pleasure to resolve my issue regarding the package I registered for.
the application itself isn't the easiest to navigated but the live chat helped alot
Sherry Kissoon
Jan 12,2023I was unable to download my CPE certificate because i was experiencing difficulties completing my profile. I submitted an email requesting assistance yesterday afternoon and within a few hours, one of the reps. Mr Ray responded. He was prompt and efficient in addressing the issueand i am now able to download my CPE certificates. Thankyou for the responsiveness.