We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
It was perfect! Love my chair
First class service. The furniture is really beautiful. I highly recommend this company and will definitely be shopping from them again.
The smooth experience from placing the order to seamless delivery
I have purchased twice from my furniture - the customer service is great - delivery quick and updated- delivery men very helpful. The customer service team are excellent too. Highly recommend.
Good service, couldn’t ask for better. Im returning customer
I recently purchased large and small sofas, and I couldn't be happier with my choice. The delivery was impressively quick, and the sofas arrived in perfect condition, ready to use right out of the box. The quality of both the large and small sofas is exceptional. They are incredibly comfortable and provide excellent support. The fabric is soft to the touch and appears durable, promising long-lasting use. The design is stylish and modern, fitting perfectly with my clinics decor. The customer service was outstanding throughout the entire process, from placing the order to the final delivery. The team ensured that everything went smoothly and were responsive to my queries. Overall, I'm thoroughly impressed with my purchase and highly recommend these sofas to anyone in search of high-quality, comfortable, and stylish furniture. This has been one of the best furniture buying experiences I've had!
Quick service and speedy, safe delivery. Console and bedside tables look brilliant, and fit right in with our existing furniture.
Good product at very reasonable price promptly supplied.
I ordered various sets of furnitures for 2 living rooms. The first set was quite nice and modern looking but we were not happy with the second set. I returned the 2 items we weren’t happy with but refund was made in 2 payments with the later payment being later than you would expect and only made after my initial review here. Although staff were nice and polite, I was frustrated by having to call a few number of time and still not getting anywhere with balance of my refund. On the positive, furnitures look quite exclusive and more expensive than you actually paid for them. However, I would advice been very sure (perhaps a visit to their showroom) before ordering.
Easy ordering process, super fast delivery and great product!
Great service and product too.
One of the seats side bars were too large for the whole had to cut it to fit . All good apart from tgat
The Company is okay but when the floor lamp arrived I asked them to bring it up to the 1st floor. Nobody came so I went down and this huge parcel was just inside the door. The delivery man scarpered very quickly, another driver took it up for me as I'm 79 years old, I gave him £5. The lamp is not perfect, a dent in the base of it and it feels very wobbly. Not happy
Great mirror. Gift for tween daughter and she loves it.
We purchased Trio chest and two bedside tables. Really happy with these, heavy and solid too. Packaged really well. Would recommend
The furniture from here is very nice, we have it in our kitchen and diner / lounge and it looks great and is really comfy. Unfortunately, I had an issue with an 8 seater table which was damaged in transit but they were great at sorting out the issue. Overall a few glitches which is part of online buying but it certainly won’t stop me using them again, I love the stuff.
Top products, service and delivery! Always a pleasure to deal with the staff at My Furniture. Nothing too much trouble. Highly recommended.
Great choice and superb company to deal with. Would highly recommend
Great customer service
Rhys Riley
Jun 24,2024My package is 2 weeks late to no replies to my emails I rang them and just didn't have an answer. Was told I'd get a call back and nothing. After spending £300 this is awfull service won't be using again