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We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
Reviews 878
Laurent Saletto
Sep 06,2024Very rarely if ever, have we had a shopping experience like this one. I ordered and left message to avoid certain days. 1 day later got communication with my preferred dates on. 8 days later item here. Was contacted with time window and got a phone call 15 mns before delivery. Deliverers the most polite and efficient guys ever. Told me about how to unpack, how to send back if anything wrong or didn't like it. WHAT? Normally I shop online, get no answers to anything, stuff gets dropped without a word, sometimes can't even be bothered ringing bell... As for the quality of the item it is up there. Sure it wasn't cheap but it is absolutely fab, well built, solid and I would recommend my-furniture to anyone. Tbh next time I need something they will be my first port of call. 100% positive
Jay
Sep 06,2024Product purchased was great quality, looked and felt high end, and at a very reasonable price. Delivery info was communicated well and received item before expected date. Will continue to purchase from Myfurniture
MS LYNDA HIGNETT
Sep 06,2024Order a rug online was delivered within 7days as the stated in there email. Rug is amazing really thick quality would highly recommend.
Chelseabluegirl
Sep 06,2024Quick delivery. Excellent quality chairs. Buying process was easy
MRS VICTORIA ROWLAND
Sep 05,2024The chairs were more than I hoped, Stylish, solid and very well constructed. The service was good, staff on helpline very informative and I will certainly check out their products in future. Highly recommended thank you for not disappointing!
Innes Manson
Sep 05,2024Fast delivery. Thought it would be flat packed but fully assembled and superbly packaged to prevent any damage. Quality piece of furniture at a very reasonible price.
Tiffany Amos
Sep 03,2024Delivery on time and packed very well, affordable and good quality. I wish though the packing could be taken away as its a treat to take all the packages away, otherwise no issues.
Ashley
Sep 03,2024No complaints, delivered early and radiator cover is absolutely gorgeous! 2nd time buying from this company and will do again.
SEBASTIAN CALLAHAN
Sep 03,2024I had an issue with a light I purchased. Company was very quick to send out a replacement asap. Great service and prices are decent too. Will use again.
Wendy Masters
Sep 02,2024Good quality product
Sinead Hurl
Sep 02,2024Would highly recommend this company nothing was a bother when I needed a question answered . I live in Northern Ireland and delivery was very reasonable and delivered within a few days.. love my new chair thank you
Angel Alexander
Sep 01,2024Beautiful foot stool so happy for it look very posh and very elegant look nice in my front room I would recommend and a quick delivery
Bolaji
Sep 01,2024Very beautiful piece
Gillian Duggan
Aug 31,2024We ordered two dining chairs, not the biggest order. The two original chairs that arrived although same in style were constructed differently and had to be assembled differently and as such didn’t match in height … one chair also had the incorrect colour legs too. I emailed and rang the company who apologised and arranged an exchange for one chair, I asked if it would be possible to have another chair constructed the same as the one we were keeping. Unfortunately when the replacement arrived it was once again differently constructed and assembled… so there was a slight height difference in the two chairs and other small differences… I emailed again and was told that I had chairs from different batches so would have to return the original chair and they would send one to match the replacement one they had just sent out to me… once again the replacement one we received was from a different batch and as such constructed and assembled differently … yet again I got in touch and this time I was requested to send both chairs back and they would send two new ones … which did arrive, and exactly from the same batch this time! 4th time lucky ! While I will say that the company did apologise for the inconvenience every time, and dispatch replacement chairs within 24 hrs and arrange a pick up at same time ( which was very efficient and I totally commend them for) I feel like the fact that my husband had to go through the hassle of assembling chairs and disassembling them again, 4 times… took the shine off the experience of buying two dining chairs that weren’t exactly cheap to buy. So I would have expected a bit better quality control from the company. My overall review on balance, is that the company’s customer service was without fault and they did eventually come through with two good dining chairs, which are beautiful chairs that I am happy with. Quality control in the warehouse side of business has not been the best in my experience on this occasion , which let the whole experience down. One exchange is not a problem, but to have to go through 4 exchanges too get two dining chairs that were matching in construction/assembly and batch seemed a bit of an ordeal for us and the poor guys ( Bart ) who were dealing with it best they could on the customer service front line. But by the end I had lost all faith in the process to be honest, and it would make me think twice in recommending them, Which was a huge shame, considering the quick and efficient delivery and nice customer service team… hence why I can only in fairness give the company three stars based on this particular experience .
Deborah Williams
Aug 29,2024Amazing service. Quality products. Customer service is brilliant. From ordering to delivery. Perfection. If only all companies could be this good. Thank you keep up the great work. 5*++++
Rima V
Aug 27,2024Great service beforehand. Prompt delivery, within the 2 hour allocated slot. Messaged beforehand with 20 minutes notice. Products - Sofa and chair are beautiful. Great quality. The team delivering helping unpack and set up!
Mr gordon mcadams
Aug 23,2024Excellent quality and service highly recommend
Alex Bradford
Aug 20,2024Great price and fantastic service
Liz
Aug 20,2024Ordered lots of furniture on a tight deadline and everything arrived perfectly and on time. Brilliant service and incredibly helpful. Definitely recommend 100%
1 Mark Street, Sandiacre, NG10 5AD, Nottingham, GB
http://www.my-furniture.co.uk
wendy flint
Sep 07,2024Great efficient, friendly service Would definitely recommend