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We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
Reviews 878
SL
Nov 06,2023Brilliant service!
Angela El-Fiky
Nov 05,2023Easy to order gave me a delivery date quickly and kept to it
Abbie Hussein
Nov 05,2023Helpful and made my return easy. The operator was very polite and kind.
Y.d
Nov 04,2023Happy with the chair, it's beautiful addition for my bedroom
Yvonne
Nov 04,2023My order arrived very quickly no hassle. Both items were perfect and better than my expectations. Good quality goods.
Andy
Nov 03,20235+star rating...They actually exceeded my expectations. I ordered this on Thursday afternoon and arrived Friday morning. The quality of the product is spot on, better than the pictures online. Even the packaging is of a high standard. Would highly recommend.
Louise monaghan
Nov 03,2023Made up with our new radiator cover it looks really classy and finishes room off. Good communication from My Furniture and delivery was quick. Only slight complaint is that the instructions of how to wall mount the cover could’ve been better. Luckily there is a video demonstration on the website but it defo wasn’t as easy to do as the man on the video made it look.
Guest
Nov 02,2023Love my radiator cover
SB
Nov 01,2023The test of a company is when things don't quite go right. In this case the item we bought had a manufacturing defect. My Furniture customer service was excellent, offering a refund or replacement and when we asked for a replacement, assembling it before despatch to ensure the same fault wasn't present. Delivery and collection were prompt (and no cost). Would definitley use them again.
Mr & Mrs Goodearl
Nov 01,2023Really pleased with my radiator cover , good quality and arrived nice an quick
Neil L
Oct 31,2023Great product and service, delivery men very helpful All arrived on time and great quality
Claire Hughes
Oct 31,2023My 3rd purchase from My Furniture and again delighted with the quality of product and service .
TMD
Oct 30,2023Great communication.
Guest
Oct 28,2023Still not received goods. 3/11 still no refund received. Disgusting. If I could give 0 stars I would. Spoken to supplier on phone 3/11, who confirmed that they hadn't issued the initial refund due to not being processed by the finance team. The refund is now showing but still need to wait til 7/11, and only for the fourth time of having to chase. You can not rely on marketing alone, good customer service is what makes you unique, something that is clearly lacking with this company. Will not be using them again. You are very quick to reply to your reviews, shame you do not extend that to your customers after taking their money.
Kim Thomas
Oct 28,2023Absolutely fabulous company Thank you
Krzysztof
Oct 27,2023Amazing company, great deals 👍🏻 I recommend. Greetings for All Team 😃
Chileshe
Oct 27,2023lovely product
Vic
Oct 26,2023Good product & very fast delivery. Good communication. Would recommend my furniture Uk
Danielle fairclough
Oct 25,2023I contacted My Furniture to enquire about a dressing table stool. Chan Nishan replied to me very politely and explained that it had actually been discontinued, however as a one-off I would be able to order one - made especially for me. I couldn’t believe it! Chan sent out some fabric testers immediately and then processed my order - he kept me fully informed at every step of the process. My stool arrived last week and it’s absolutely beautiful (perfect in fact!). I cried when I saw it. I received absolutely outstanding service from Chan - he’s amazing and I would like to thank him so much! I will be a returning customer and of course will be sharing my wonderful experience with all my family and friends too. Thank you so much Chan! I’m delighted with my purchase!
1 Mark Street, Sandiacre, NG10 5AD, Nottingham, GB
http://www.my-furniture.co.uk
Customer D Wheeler
Nov 07,2023Very good communication and items were excellently packaged and delivered professionally.