We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
I loved how I could see the Anastassia Glass Radiator Cover costing £399 before purchase by receiving a pre arranged whatsapp video. Product arrived on time and perfectly packaged. Only thing I could fault was advertised as FREE delivery but on checkout I was charged £80, however on contacting My Furniture direct they reduced it to £40.
Once again great quality and excellent service throughout. I have no hesitation in recommending My Furniture
I have still not received my purchse. It may be the fault of pacelforce however I have now taken 2 days off work to accept delivery and it has not turned up. Neither did they leave a card through my door to say they had attempted to deliver as they said they had. I rang My furniture who say there is nothing they can do. Disappointing!
Delivery was quick
Great, good quality items
Bought my daughter an ottoman 6 months ago fabulous. Ordered again just waiting on its arrival early November.
Another great purchase and a fast and well packaged item.
The delivery was speedy, goods arrived in impeccable condition & the quality of the goods was excellent.
Always amazing service and product from my furniture!
I love my stool. Stress free purchase. Fast delivery. Reasonable price and good quality. Thank you
Fabulous great service. Apart from the shipping cost, even though I’m Apparently UK but because I live in NI.. the water separated Mainland UK to NI- shipping was in the excess of £100 plus .. however I love my purchase
Chan made everything very easy.
Great product, super speedy delivery, very happy :)
Excellent service delivery as stated and very well packaged, I’m absolutely delighted with purchase a beautiful pendant light Thank you Ann
Great service in their showroom And fast delivery
This is the fourth time we have bought items from My Furniture and each time the service has been exceptional. (which is quite rare with a lot of companies these days). This most recent order was just as good with fabulous communication from the start by email and text and through to delivery where we received a call from the drivers 30 minutes before their arrival. The returns process for the items we had over ordered was equally as efficient with excellent service from Michael. The products are great value for money and we will continue to purchase from them. Thank you.
Good comunications, fast delivery and great knowledge. oh and the sofa is really good too !
Excellent service and table/ bar stools really good quality. Packaged really good so no damage on arrival and all chairs/ stool made up ready 5*
Fast easy service. Furniture is lovely
Susan penny
Oct 25,2023My bedroom furniture was delivered within 5 days of my purchase Communication from home company was excellent High quality products as well as customer service Highly recommend this company and will definitely be purchasing from you again