We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
Table is lovely but was damaged on arrival - exchange was quick and easy. Furniture is high quality at the best price. Delivery was at time agreed and whole experience was a joy. I would certainly buy from them again
Love the aria tub chairs. Just as expected and quick delivery
about 5 years ago i bought some beautiful bedroom furniture from this store i bought a few pieces of mirrored furniture and white glass too .we have just moved house ,and i have to say i decided i needed some more of the white glass stuff. Michael couldn't have been any nicer and i think the other person was called Chan not sure about his name .However they were both exceptional ,and delivered it quickly as the date i was given was when my husband was having chemo ,and Michael very quickly changed the date and got it delivered the next day BRILLANT. i definitely will always recommend this company .so many thanks to Michael and co i give you 100/10
I had a really good experience contacting the My-Furniture friendly customer support group, Especially Mr. Alessandro, He was so patient and helped me so much so we could have a somehow special delivery order. Every time we needed an answer he was ready to reply. and he made sure everything was arranged on time. I would surely love to work with them again.
Very good delivery service And well packed
Lovely furniture with quick delivery would definitely use again
The delivery was quick. The item is great quality.
ordered and delivered on time and the furniture was very well packed and its lovely better than expected. Thank you Mark
Excellent product Delivery excellent too
Good customer service from the delivery drivers and products were super quality. Very impressed.
The items are so nice and corresponds effectively with me for delivery and it was on time i love the items
Item as described and delivered quickly looks better than expected really pleased and easy to fit.
Fantastic furniture and great service
I am very pleased with the product, however, the delivery was shocking ! Parcel force, whilst I was tracking it, couldn't find the address, and left it at that ! No phone call for help, nothing ! I had to ring for redelivery the following day, 13th June, and, eventually it was delivered. The parcel was badly damaged but, fortunately, the contents undamaged. Strangely, I received another delivery the following day, from an independent company from Leeds, who found the address with no problem ! I think it was a case of lazyittus on parcel forces behalf but, as I said before, I'm very happy with the product and will certainly shop with you again but, hopefully without parcel force's incompetent delivery farce ! Regards Paul Kendrick.
Bedside tables look great, seem to be excellent quality delivered on time and easy to build
Very helpful staff, sofa exactly as photo, lovely. Delivery very good. Just waiting on my dining room chairs that match my sofa, as they were out of stock at the time of ordering.
Chair arrived the next day excellent service and no delivery charge. Well packed and easy to assemble - looks great.
Amazing customer service! And I love my new sofa!
The item was damaged
HHI PROPERTY DEVELOPMENTS
Jun 26,2023Packaging excellent for mirror tiles delivery was delayed by parcel force but very happy with product