Customer service is first class. Thank you Maiga B! The response to several queries prior to purchase were prompt and helpful. On arrival the Boiling water tap was just what I wanted. Lovely quality, weight, super fast delivery and a great price! The tap hasn’t been fitted yet but looking at other reviews I am sure I will be equally impressed!
Great tap! Not yet installed it as we're getting the whole kitchen done but it looks fab.
Great comms quick delivery and product as described
Ordered one day item received before lunch next day.
Easy to order, quick delivery and goods as stated at a great price. Awaiting kitchen fitter date to be fitted with my new kitchen
Prompt and efficient service. Would definitely use this company again.
Sink had a silver fleck not pure black as described. No instructions with the taps customer services very slow to reply and not very knowledgeable
Before purchasing my sink I contacted the company with some questions. The lady I spoke to was extremely pleasant and helpful. After placing the order I received my sink and tap the next day (not a Nesstar problem but I received 2 emails and 3 text messages from FedEx saying it would arrive between 8. 30 and 12.30 but when it hadn’t arrived by 2.30 and checked online it said 8.30 to 6pm!. It arrived around 3.30.) I love both sink and tap but would have liked more detailed instructions on how to care for them — I find pictures hard to decipher and understand.
Ordered a sink on line, arrived by date stated and was very pleased with the quality. Would highly recommend.
Originally told goods would be delivered on a certain date but this did not happen and was told that the items had not been despatched as promised, had to ring up to find out what was happening as there was no communication from Nester
Fast delivery. Good price
First class in all respects... Customer support, service, delivery and really pleased with the product and if course the speedy delivery !! 2 WORKING DAYS - Very rear to get this all from most suppliers these days - I would certainly recommend. Much appreciated, well done Nesstar:))
5 stars for the tap, absolutely loving it, 5 stars for the office staff/customer service who dealt with queries and correcting my ordering mistake but only 1star for the courier they use as my tap stayed in their delivery depot for almost a week
I recently had to return a kitchen sink due to a mistake I made ordering the wrong size I’m giving this 5 star review for the excellent Customer Service and assistance I received as it was reassuring that the no quibble returns guarantee as advertised was just that
Fantastic! Delivered in less than 24 hours and the best price could find. Would definitely use again.
Received a sink with non water tight plumbing. Customer service is dreadful. Avoid! I'm lucky enough to have my credit card dealing with this otherwise it would be a complete headache!
Prompt service what more can you ask for, thank you.
Can’t fault them at all. The mark of a good company for me is rectifying problems quickly and efficiently without inconveniencing the customer. This is exactly my experience with Nesstar. Well done great job highly recommend.
Ordered 29/01/23 delivered 31/01/23. Excellent.
E.C.C.
Mar 17,2024High quality and super fast delivery