Nevada Music

4.5 (501 Reviews)

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Nevada Music is an award winning music store, located in Portsmouth, UK. We stock a huge range of guitars, keyboards, drums, amplifiers, studio, PA and DJ equipment. Our store is just a couple of minutes from the M27 and we have plenty of free parking outside. With over 45 years in the business, we've got bigger by being better. All of the staff at Nevada take personal pride in providing the best customer service possible.

Reviews 501

4.5

Out of 5.0

Julia Lee Dean

Aug 20,2012

I've only had about three lessons on the guitar so I was a bit nervous of coming into the store to buy a new guitar. However, this place is fantastic. It feels big; lots of guitars to suit a range of budgets and there's no attempt to make you spend more. The salesman that helped me, Chris, was very laid back. Obviously knew his stuff but didn't go for the hard sell, just showed me the instruments within my budget and left me alone for a couple of minutes to try them by myself. I chose my guitar quite quickly and am still delighted with it. I didn't come down from London just to visit the store on this occasion but it would be a journey worth making. Highly recommended.

Rob Gualtieri

Aug 10,2012

I have bought from Nevada Music more than once now both times i have been very happy with the service. The first time i bought my fender acoustic guitar which arrived the next day as i was told it would and it was packed well to keep it nice and safe on its journey. The second time i bought the ESP LTD MH-330FR an amzing guitar from top to bottem but had an issue with a buzz on open strings i contacted the team at Nevada and they suggested a few things if that did not fix it they would collect it in the end they did at no expense to myself they had their guitar luthier take a look and it turns out its a fault with the guitar. Still for the guys at Nevada no problem at all i was contacted by Steve B who assured me he would personally see that it was sorted for me which he did after a day he had the guitar collected and inspected and a replacement is now on its way so i cant thank him enough for his help. In a nut-shell if you want a great guitar at a great price and customer service to match then look no further than Nevada Music you can buy from them knowing that you will receive a five star service from start to finish.

Sebastian Wals

Aug 10,2012

I bought a new Les Paul instore (or rather in guitar-warehouse-heaven) and ordered my amp/leads etc via the website a few days later and both services were excellent. All the guys in the store were very helpful and friendly and the online order was processed very quickly. Was recommended by a mate and will do the same if anyone asks for a good music store

Paul Dobbs

Aug 09,2012

I ordered a new rickenbacker bass and orange amp and they were delivered within two days of ordering, the only problem was they sent the wrong amp but with one phone call they politley realised the mistake and arranged to send the correct amp to me and pick the wrong one up at the same time, this was all done the very next day. I have to say the service from this company is excellent and would recomend them to anyone to have a very hassle free and enjoyable online shopping experience, I will defintley be using them for all my musical purchases in the future.

Barry Carter

Aug 09,2012

I bought a Epiphone Les Paul Special bass guitar, on-line, from Nevada Music. The price was more than £30 cheaper than their nearest competitor. The instrument arrived next day and Nevada kept me informed, by email, at every stage of it's dispatch and delivery. I was delighted by the care they had taken in packing the guitar (box inside box with masses of padding). The guitar was brilliantly set up and even tuned. Customer care is obviously very important to Nevada and I recommend them wholeheartedly. (Love the guitar too!)

Shaun Richardson

Aug 03,2012

The product was the best price I could find online. Delivery was free and took 2 days. Very satisfied..........but really, that should be the standard service and no big thing! Unfortunately a lot of other stores have taken the P@&s out of what should be standard service. I will definitely be ordering more products from Nevada music!

Andrew Speed

Aug 03,2012

It was nothing but a pleasure dealing with nevada music, they were very fast at replying to my questions, very friendly and helpful. i ordered a gibson les paul which was not instock and they ordered it in and it arrived within 6 working days. i had emailed my local guitar shop (not mentioning any names) regarding the same guitar about two weeks prior to dealing with nevada and never got a reply. i will definitely be dealing with nevada again. Excellent Service

Christa Willis

Aug 03,2012

The Natal Andante Large Snare Wire Cajon, I purchased for my husband via internet from "Nevada Music" was quickly dispatched/ well wrapped and the price was much lower then any other company on the internet. The communications before arrival of instrument was detailed and updated daily, I highly recommend this online store and would use it again. Thank You

Gary Smith

Aug 01,2012

I ordered a Gretsch case. It arrived in 3 days and the delivery guy was great. The case was quite expensive but I expected that before I looked for a supplier. Nevada were one of the few who had them in stock. I would use them again.

Matthew Hull

Jul 30,2012

I ordered a ESP LTD H-330NT very quick despatch and delivery and was kept informed of where abouts of package every step of the way. But no attempt was made to send the guitar in a good state to play. The action was awfull. the neck was all over the place and the intonation was out too, I had to take the guitar to my local guitar shop to be setup properly and new strings put on as the ones that came on the guitar looked used. This cost me an additional £35. The guitar did not come in its original packaging or with any user guide which leads me to believe that it was ex display, which was not stated on the website when I ordered It. I would just like to say that since writing this reveiw i have spoken to Nevada Music and they have now sorted out the problems i had with the guitar.

Robbie Robertson

Jul 26,2012

I have a Paul Reed Smith, which I bought from somewhere else. I lost an intonation screw on the High E string, and had looked at sourcing a replacement. I tried direct from PRS, and from the location I'd bought the guitar from (without success). Based on previous good service received from Nevada (I bought a Squier Bass pack for my son, and a Boss GT-10 for myself in December 2011), I sent an email to Nevada, as a long shot. Within a few working hours, I'd received a reply from Chris saying he'd spoken to PRS (UK) and secured a screw. As an additional bonus, it would be at no cost to myself. Within a few days,I had a parcel in the post, and my guitar was complete again. It's service like that that is worth so much to me.

Ian Mastophers

Jul 24,2012

Having been a professional musician for some 25+ years I have used a variety of music shops to purchase musical equipment ... Some have been good, some not so ... However I have to be honest and say I cannot recall ever having been treated as well as by Nevada Music. Sometimes they tell you what you don't want to hear when items are temporarily out of stock, but I'd rather have an honest dealer with a little integrity, than someone who promises me an item and then ruins the shopping experience when they are ultimately unable to deliver ... Just purchased Pro Tools and Eventide plug-ins from these guys and it arrived promptly and at a very competitive price ...Although there are some very good music stores in the UK, Nevada Music is always my first port of call when looking to buy new gear ...

Kevin Crofts

Jul 18,2012

Item bought : Korg Microkorg Synth Okay, first the good part of the review. The price of the synth was very good, in fact the cheapest I could find at the time. The ordering service online was easy and email information and confirmation of the order were prompt and useful for tracking my order. My synth arrived when expected and was packed very well. Right, now onto the not so good part of the review! On opening the parcel it was apparent that the synth had been in and out of the box because the box was not sealed and there were signs of light usage on the unit.......may have been an ex-display unit? Although the synth functions perfectly I am not entirely happy as clearly I would have preferred a 'brand new' boxed item as this is what I have paid for! I realise that I could return the unit but I am not taking up that option as the synth itself is not faulty or badly marked in any way (ish!). I can only therefore give Nevada 3 out of 5 stars and unfortunately I would urge caution and maybe a phone call to them before making a purchase just to make sure the item you are buying is not ex-display or demo. Update: Since submitting my review Nevada have contacted me offering an apology for this issue and as a customer I believe that shows an indication of their intent to remain focused on providing a quality retail service. My review is however still valid but I feel it only fair to note Nevadas response in order to highlight that they are prompt to offer assistance if a customer requires it.

Stephen Denman

Jul 11,2012

They had the item I wanted, at a Price I liked and It arrived at an amazing speed. What more could I want

Colleen Tugwell

Jul 05,2012

My 12 year old son bought an acoustic fender package and having spent all his saved up pocket money (and some of mine) slightly over budget, saved on the postage by choosing free delivery(3-5 days). Panic struck when he realised he ordered on a Monday and 5 days would mean it might not be here by friday. We had asked for delivery to our work address as we are here during the day, but away next week. I called Nevada, who were excellent and sorted it all out for me and the package arrived this morning (Thurs). I will have a very happy 12 year old when I get home. Well done, brilliant service.

ray whitehead

Jul 03,2012

I am extremely pleased with my guitar. It was very well packed and sent next day with no problems.

Neil Clarke

Jun 29,2012

Excellent service. Ordered a Fender Super Champ X2 head which was in stock and the following day it was delivered at lunch time. Well done! I shall shop here again.