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Did you know the lenses OptiContacts sells are the exact same as you would receive from your local eye care provider? Yep, it is guaranteed. Receive the exact same, high quality lenses that you were prescribed at the lowest price, backed by OptiContacts' 7 Day Price Guarantee.
Reviews 891
Patti
Oct 17,2024I recently had only my left eye prescription change. I told Justin that I had an unopened box of the old prescription and he said I could return it and promptly sent me an email with the shipping label. He set up a replacement order and updated the Rx on the auto-ship. I was unable to access my personl email from work and he was able to update my email address and re-send the request for my new prescription and the shipping label immediately.
Marci Platt
Oct 17,2024Chad was great # 17984197
Hank W.
Oct 16,2024Great experience working with Emma on my contacts order. She took care of everything quickly and smoothly.
Gemmie Dayrit
Oct 16,2024Great customer service. Nice to talk to lovely humans who solve all my contact lens problems. Thank you. 😊
sunday oce
Oct 16,2024I got an order replacement without contest after asking for help through the chat feature. Very pleased with my service!
OpticLens
Oct 16,2024Robert listened fully and knew what to do without hesitation. I feel very relieved by his exceptional service. Option contacts provides economic pricing and great service. Kudos to Robert!
Leslee
Oct 16,2024Francis was very courteous and helpful in correcting my recent order prescription error, plus paid return for items exchange.
M McGugan
Oct 15,2024I received an email explaining I had ordered the wrong contacts according to my prescription. I called and was helped by Emma who was able to correct the order for me and also helped with affordability.
Jonas Baik
Oct 15,2024Helped resolve a shipping issue in a professional and efficient manner.
ANNETTE MONTGOMERY
Oct 14,2024Fast and easy ! Had my prescription from before and boom!
Claude
Oct 13,2024Super pleased. I have had contact with a number of customer service representatives in the last week. All patient, kind and thorough. Mark, Paul and Emma are the names I recall. I believe there was one other, but I neglected to write down her name. I ordered a year supply of contact lens. If the rest of the process goes as well, I will be a returning customer.
Andrea Schaefer
Oct 12,2024I had several issues with my contact order and was getting frustrated, although not necessarily Opti Contacts fault. I worked with an AMAZING customer service rep, James, and he did what reps SHOULD DO...FIX THE PROBLEM, MAKE ME HAPPY! Folks this is a rare guy, wish all reps were this good and caring to fix the issues. I have to say, I was frustrated after a very long day, but he talked me down, did his thing, and I thanked him over and over again. HE NEEDS A HUGE RAISE!
Melissa
Oct 12,2024James was great. He listened to me rant about eye doctors and how they get lick backs by prescribing only certain brands. You should not be tied to a brand. He helped me and i got the contact lenses ordered. Thank you james!
James
Oct 10,2024I had an excellent experience with Opticontacts.com! Their customer service is extremely responsive and their staff is friendly and genuinely committed to ensuring customer satisfaction. The website is easy to navigate, making it simple to explore their wide range of products. When I needed support, they provided prompt assistance and offered great alternatives. I highly recommend Opticontacts.com for anyone in need of quality products and outstanding service!
Marita Emperado
Oct 10,2024There was a mistake with my shipping address and caught it when I got the shipment confirmation notifying me that it was en route. I called Emma and she resolved it quickly.
Sophie
Oct 10,2024Great customer service thanks to James. I was having trouble loading my prescription on the website and James helped me over the phone. James was patient and professional!
Larissa Adame
Oct 09,2024Solved my issue quickly and even got my order sent back out. Thank you!
Twa
Oct 09,2024My contacts were stolen from my apartment and customer service understood the urgency of my problem and replaced them immediately. Super grateful for that
Amanda Packard
Oct 09,2024I’ve been using Opticontacts since 2018 and they consistently have the best prices on my lenses
1010 Niagara Street, 14213, Buffalo, US
https://www.OptiContacts.com
Stu
Oct 17,2024It took a while, but a lot is on me because I had to figure out which glasses I could get the way I wanted. Two of their agents were exceptional. I don't have the first gentleman's name, sorry, but Emma was outstanding and PLEASANT. Their search engine needs some tweaking to help with specific requests. One of the prices I received, even with the discount, was a bit… Ill put that on me. They are easy to work with too.