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Did you know the lenses OptiContacts sells are the exact same as you would receive from your local eye care provider? Yep, it is guaranteed. Receive the exact same, high quality lenses that you were prescribed at the lowest price, backed by OptiContacts' 7 Day Price Guarantee.
Reviews 891
dcstraz
Nov 07,2024Frances was fast, helpful, and quickly understood the issue whereby I made a mistake in a large order. He had it corrected immediately and made it seamless for me. Great customer service.
Dam
Nov 06,2024Very helpful customer service helped fulfill my order.
kimberly Alvarado
Nov 05,2024Great customer service, they assisted me in a timely manner and to full satisfaction. I usually use another source, but this provider has gained my on going service.
Deanna Davis
Nov 05,2024never got my products even though site says they delivered. So they re-send them - but did not expedite, so i must wait another week or more, hoping they arrive.
Cali
Nov 04,2024Robert listened to everything I said. I did not need to repeat myself, he got it all right. He told me the next steps, and when I could expect a response. USPS made the same mistake twice, and Robert corrected it. Every time I called, whomever answered the phone was customer service gold. Will use again as they are so easy to work with.
Adriana Zuniga
Nov 02,2024Shipping was fast got my order in 2 days!!!! So easy to make your order just upload your prescription and done I love it!!!!!
Steve
Nov 02,2024Justin was Absolutely Excellent all the way around! WOW what great Customer Service! Sensational Experience from beginning to End. What a breath of fresh air dealing with Justin! Can’t wait to order my contacts again in a year from Justin at Opti Contacts! Thank you very much
NELSON CRUZ
Nov 02,2024Hello Everyone, My order #18545963. I am Nelson Cruz. Your #1 Satisfied Customer and would like to recognize Emma for her fabulous and exceptional customer service and attentiveness. Thank you very much. XOXO
Stephanie Roosendaal
Nov 02,2024I had an issue that was immediately resolved and handled so well, I was impressed with how they handled it, and it made me feel important as a customer!
B. W.
Nov 02,2024Great customer service. Prompt and efficient. Good communication and responsive to customer needs.
Henrique Carneiro Zhu
Nov 01,2024I had an unconventional request for insurance purposes, and James at the customer service was very helpful and speedy with providing a solution.
Lorraine Weimer
Nov 01,2024Great customer service! I will definitely order from them again.
Tim Weisgerber
Oct 30,2024Firstly, What a great deal! I ordered a years worth of contacts for a fraction of the price that ******** Eye Care could get them for. Secondly, I accidentally ordered the wrong prescription. I reached out to OptiContacts and asked if there was anything we could do, and their first reply was the shipping label to exchange my mistake. I responded and asked a few questions - their customer service team responded immediately with a warm and human tone. In a world of bots and automated customer service, it was a real pleasure getting to work with this company. I know where I'm ordering my contacts from here on out!
Danielle
Oct 30,2024Diane was great to work with! She was attentive to what i was asking and made the whole exchange process a breeze! Thank you for your time
Andy Block
Oct 29,2024My prescription changed and OptiContacts allowed for an easy no cost exchange of unopened boxes of lenses I had. Stress free and simple. One phone call. Thank you.
Carol Moore
Oct 29,2024Excellent customer service. Very helpful and polite
Iyonna Hibbler
Oct 29,2024The ordering process was easy and shipping was fast. I did run into a problem (totally my fault!). I put in my prescription incorrectly (+ instead of -), but when I called to see what I needed to do to get the right lens, Justin handled everything swiftly. I was expecting to pay something to get a new set, but no, a new order was placed and expedited FOR FREE! I literally almost cried!!
Chelsea Farrell
Oct 29,2024I just had the most efficient exchange with customer service. Friendly, pragmatic and completely resolved.
Jeneil Magloire
Oct 26,2024"I recently ordered contacts from Opticontacts.com, but when they arrived, I couldn’t see clearly with them. After contacting customer service, a representative named Francis assisted me. He was incredibly helpful and patient as he worked through the issue. When a second order arrived with the same problem, Francis was there again, offering the same high level of support and understanding. After carefully going over the details, he identified that the issue was actually due to an error in my prescription, not the company. Francis made sure everything was resolved, and he arranged for the correct lenses to be sent promptly. His commitment to helping me find a solution and ensuring I was satisfied showed impeccable service! Highly recommend Opticontacts.com, and a big thanks to Francis for his excellent customer care."
1010 Niagara Street, 14213, Buffalo, US
https://www.OptiContacts.com
Richard Gomez
Nov 08,2024Helpful, Knowledgeable, and fast service.