To leave a review you need to be logged in
Did you know the lenses OptiContacts sells are the exact same as you would receive from your local eye care provider? Yep, it is guaranteed. Receive the exact same, high quality lenses that you were prescribed at the lowest price, backed by OptiContacts' 7 Day Price Guarantee.
Reviews 891
Alberto Chez
Oct 08,2024Best customer service I'ever got so far, knowledgeable and charismatic.
Maria Christina
Oct 08,2024Absolutely wonderful!! So helpful and easy !
Joanne Min
Oct 07,2024Justin was very polite and helpful. He gave me the best deal. I was very pleased. Thank you, Justin!
Ericka Goodlin
Oct 06,2024Exceptional service. Chad was extremely patient while I searched for my current prescription and other important information to complete my order. He also honored the price I found, which was cheaper than what I found on the website. I’m very pleased, that’s for sure.
Mark Schmunk
Oct 05,2024I recently purchased contacts from OptiContacts.com, and the entire experience was great! I was a bit hesitant due to some of the reviews expressing concerns about the expiration dates, customer service, etc., but I can tell you all was good. The contacts may have expired a bit before other sources, but way beyond what you would wear them for anyway. i.e. you should wear them within six months and they expired years in the future I was also skeptical about their prices. They were lower than about anyone else I could find, so I thought there could be problems. However it was just the opposite. I did have an issue where my doctor gave me the wrong PX, but OptiContacts was great about refunding my money on the unopened boxes and were quick to help me get the right ones. This may sound like a fake review, because it is all good, but I can tell you it is totally legit. Actually, I rarely take the time to do a review, but this experience was so good, I felt I needed to. I have found a source for all my contact needs as long as they are in business, and continue with their competitive pricing and outstanding customer service.
Andy
Oct 05,2024James was very helpful.
Janice Varvell
Oct 05,2024Justin was amazing!! I only have one left contact so ordered more and then panicked as what if the left contact breaks!!! I have glasses but hate to wear them. Justin was professional and took the time to research and expedite my order as I really need a supply of left contacts. Thanks Justin and Opticontacts as excellent customer service is hard to find these day and you exceeded my expectations!! Great job!!
Jeff Martin
Oct 05,2024I had ordered wrong contacts. The customer service representative was the best. Very helpful and customer friendly.
Jayne Fronk
Oct 04,2024I have called customer service twice and both times the people I spoke with have been super friendly and resolved my issue immediately. I will be using them again.
kirk bryant
Oct 03,2024Emma was very helpful and professional. My contact order was not correct and she took care of the mistake promptly. Thank you Emma for your help and kindness.
Duane Axe
Oct 03,2024James was great in customer service. I needed to use 2 cards...my HSA and the balance on my regular credit card. Just waiting for the order now. Thanks again.
Bert Q
Oct 03,2024I needed to exchange several boxes of my last order for new ones with my new prescription. Francis made it extremely easy for me. 10/10 would recommend!
John Dunne
Oct 03,2024Excellent and knowledgeable support. Made on the spot changes. I was pleasantly surprised by the short wait time and high level of service. Thanks Robert.
Thanh Nguyen
Oct 02,2024Francis was very helpful. Great customer services.
Jess B.
Oct 02,2024James is a wonderful wonderful asset to this company. He was so helpful and knowledgeable, I must say I’m quite impressed with his personable demeanor AND professionalism. Excellent customer service. If I could give him 20 stars I would. He’s such a great representative of opticontacts that they get 20 stars too for being smart and hiring James :D. Ive only had great experiences with opticontacts and if theres ever an issue, I know now that I can simply call and they will instantly take care of it. This was the only issue I’ve had and it wasn’t even their fault. Love the company even more after James helped me!
Dzmom
Oct 02,2024Very helpful and was quick to alleviate my issue.
Sue S
Oct 02,2024Emma was a huge help, resolved my issue within minutes.
Gary
Oct 01,2024Part of order was missing from original shipment. I contacted your representative, and the missing item was promptly sent out.
Yolanda
Oct 01,2024James was incredibly friendly and thoughtful. He recognized the urgency of getting my order processed and was able to offer a couple options and expedited it. He not onlt provided me with excellent customer service, he went on and beyond. I'm really grateful James took my call. Wish there were many people more like him. Looking forward to getting my contacts this week. Thank you James!
1010 Niagara Street, 14213, Buffalo, US
https://www.OptiContacts.com
Manuel
Oct 09,2024Great customer service quick and easy solved my issue right away. Look forward to ordering my contacts.