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Did you know the lenses OptiContacts sells are the exact same as you would receive from your local eye care provider? Yep, it is guaranteed. Receive the exact same, high quality lenses that you were prescribed at the lowest price, backed by OptiContacts' 7 Day Price Guarantee.
Reviews 891
Consumer
Aug 07,2024The best company with contact lenses
Laura
Aug 07,2024Super happy with the support I received! I ordered the wrong prescription contacts, and not only was the support team super understanding, but they replaced my order no questions asked. And since I had said I was running low on contacts, he selecting the mailing to be the fastest possible with not extra cost. Super grateful!!
Judy Bal
Aug 06,2024Emma was great! I had issue ordering online-resulting in 3 different prices So I called optiContacts. Emma was very helpful- thorough & explained pricing & lens count. She succeeded in giving an excellent price! I’m grateful that I got Emma- Her patience & assistance were a 10 outta 10. 😊
Malachi Murphy
Aug 06,2024Incredible customer service. A mistake on the delivery address that was my fault due to a recent move was helped out beyond expectation. Incredible company! Thanks for your help with my situation.
Alice Choi
Aug 06,2024Robert listened to my issues regarding defective contacts and efficiently resolved my issues.
Xinfeng Huang
Aug 03,2024Alex, Customer Service, very helpful and friendly. Issues solved within 3mins.
Daniel Woodman
Aug 03,2024$102 "Processing Fee" added at checkout for a $92 contacts order! Deceitful and under-handed!
Whitney Austin
Aug 02,2024So the price has gradually gone up which I don’t appreciate Also my left contacts are constantly tearing apart into pieces in my eye It’s very painful Never had this experience before
C. Mast
Aug 02,2024What made my experience great was your customer service rep Frances. I live in a small village and there was a shipping issue and he worked hard to get it resolved and keeping me in the loop. You are lucky to have him on your team. The contacts arrived and all was correct. Thanks Frances
Neal Fisher
Aug 01,2024Robert was efficient. I was not aware the prescription had not been updated. Robert was efficient in and corrected the mistake without any questions. I appreciate a conversation without assigning blame and confrontation.
Tatiana
Aug 01,2024Thank you so much, Francis! You were very friendly, polite, and patient with me! I really appreciate your help!
Emily Kirlin
Aug 01,2024Dennis S upgraded my shipping as a courtesy so I could receive them in time for a wedding I'm in. Amazing Customer Service!! Thank you!
Scott
Aug 01,2024Easy to use and was able to get quick and effective assistance (Tony B) via the msg tool. Will use again and again!!
Morgan Mariani
Aug 01,2024Very helpful! Both James and Chris worked together to ensure I had a great experience, which I did. They both (within policy) made my issue go away completely! Thanks again, guys!
Jolyan Alshaltan
Jul 31,2024Emma was the best she handled my issue withen minutes thanx alot.
Lina Sparks
Jul 31,2024Chad was polite and focused on addressing my issue.
Carl Daniel
Jul 31,2024i had a great service from Francis! He gladly change my order and résolve the mistake i did!
Zsuzsa
Jul 30,2024Emma was extremely helpful and professional. I made a mistake with my order that delayed the shipment of my contact lenses. When I called customer service, Emma corrected my mistake and expedited the order. I received my contact lenses the following day.
Jasmine Partida
Jul 30,2024I needed to change my address for the shipping that got sent back. Chad was helpful with changing the address and was very nice.
1010 Niagara Street, 14213, Buffalo, US
https://www.OptiContacts.com
Jala Howard
Aug 08,2024Great customer service! Had a minor issue that was fixed right away with a very fast and easy phone call.