OSOME
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Osome is a fintech company that automates financial administrative tasks for entrepreneurs — helping them focus on building their businesses and not on boring paperwork.
We offer a suite of online services that automate routine admin tasks, such as; bookkeeping and accounting, tax filing, company formation, and registration.
We have over 11,000 customers in 15 countries, and our team of over 200 employees is based in Singapore, London, Hong Kong, and Kuala Lumpur.
Reviews 581
Ryan
Feb 25,2025Honestly been amazing throughout. They handled everything for me as I have little knowledge in this area. I closed my business and they were generous and thorough throughout.
Anthony
Feb 22,2025Do yourself and your business a favour: do not subscribe! Here you have all the reasons why I am not going to renew my subscription: - Lack of phone communication, relying only on messages; - Slow response times to urgent queries; - Frequent unavailability of assigned accountant; - Frustration with having to manually match transactions and invoices myself despite having discussed these transactions/invoices with the accountant months before; - Lack of thorough checking of payment references and merchant account transactions; - Time-consuming and frustrating process for the client; - Superficial approach to queries and concerns; - Although I had paid for my own self-assessment (I wasn't aware this was included in the package) in the months nearing the deadline they did not mention anything about it so I did it myself. I found out it was included weeks later and still not a word from them re this; - Lack of consideration for client's limited accounting knowledge; - Feeling of being only partially heard or understood in feedback and inadequate response to feedback from supervisor; - Having to spend excessive time on tasks that should have been handled by the accountant; - Partial addressing of feedback in follow-up communications.
Ross Crawford
Feb 11,2025Be CAREFUL! This is a scam! They con you into going with their services promising to take care of it all, only for them to ask for more money for services later on (and several times). I asked them to shut down and old company that they managed the accounts for and they gave a fee to handle it all only to then later on ask for a bit more, which I paid and then, they did the same again 3 months later asking for more than £1300. Do NOT use unless you're happy with increasing, hidden, costs!
Steve
Feb 02,2025SCAM! No Response past 3 months. They took the money and no body replies back. We have filed fraud complaint now . This company must be shutdown.
Mr Marcin B
Jan 24,2025Oh the thrill of getting your VAT calculated 90 minutes before you need to pay £99k in tax. The wonder if having to explain "I don't have unpaid invoices, check again" every quarter. Be able to argue, that the tax in reality should be £5k, not £25k - and discover that you were indeed RIGHT and the accountants was WRONG. The accountants querying you why it is that you got a daily payout. Same as every other day. Not to mention the surprise £3k charge that appears on your account out of nowhere for a period 1.5 years ago. Welcome to the wonderful world of Osome, where you can experience the THRILL of accounting and truly LIVE ON THE EDGE. Who says accounting has to be boring? Add a bit of spice to your life, you never know how many surprise charges and penalties await you!
Jan
Jan 16,2025I am very satisfied with Osome services. Very efficient and professional and all of the Osome assistants are very skilled, kind and helpful. It is great to working with Osome. All of their services are top class. Thank you Osome.
Robert Michael Poole
Dec 10,2024We set up a company with these guys despite many troubles in communication. Then we found out that they totally abandon you after that. Their customer support is unavailable most of the time, or uses AI/ Chatbots, or staff copy/pasting information from Google when it is available. It isn't just a joke, it's an outright annoyance since you end up with a company created by Osome for which you get no assistance, no guidance, no clarification if they even set it up correctly (we are pretty sure they did not), and now we have the troubling task of shifting the Company Secretary, Accounting & Tax service provider and Nominee Director to another firm. Extremely frustrating.
Patrick Coakley
Nov 28,2024Have had a great experience with Osome, Steven and the team are very professional and responsive. I would highly recommend.
Nick mclaren
Nov 28,2024Shela is as good as always. Everything simplified and can put things to the back of your mind with reassurance Osome streamline everything and help any way they can.
Shaik Rabani
Nov 19,2024Sometimes Osome app is not working for communication. Kindly update this all the time for better communication. Thanks
PLACINTA MARIUS
Nov 12,2024Good service
Liz zy
Nov 11,2024I received excellent customer service from Osome and will recommend it 100%. Well done.
Josiah D'Lawrence
Nov 11,2024You will pay for company registration with recommendation for a bank. They will send you to a crappy online bank called Airwallex and Airwallex will waste your time. They lose money so often and deletes your company name as payer so payees can't tell who the money comes from. Osome won't help you with a new bank after you pay. Once they take your money, they are gone. To introduce me to a better bank, they are asking for HKD 1200 or else you go find your own banking solution. Other providers do better. Avoid OSOME and Airwallex at all cost!!!
Pranav Mashar
Nov 08,2024Very quick solved my question and gide me on right direction
Ahmet
Nov 05,2024I regret to say that my experience with Osome accounting software has been incredibly frustrating. After paying £1600, I expected a reliable tool, but I've encountered numerous issues. Performance: The software is laggy and often unresponsive, making simple tasks feel cumbersome and time-consuming. Customer Support: Interaction is primarily with chatbots that provide generic answers, leaving me feeling ignored. There's a lack of real human support to address my concerns, which adds to the frustration. Functionality: The app frequently malfunctions, preventing me from accessing essential information or completing tasks. Overall, Osome has not met my expectations. I feel let down by the service and support I received and hope improvements are made soon. I dont recommend this to anyone!
Lamine Zenakhri
Oct 29,2024I’ve been highly impressed with Osome’s comprehensive business solutions. Their platform is intuitive, making it easy to manage everything from accounting to company incorporation in one place. The team at Osome is responsive and knowledgeable, which has been invaluable for my business. What I appreciate most is their attention to detail and the seamless integration of their services, especially in helping businesses stay compliant without hassle. Osome has significantly lightened the administrative load, allowing me to focus more on growing my business. Highly recommended for entrepreneurs looking for reliable, efficient, and user-friendly support!
Ernest
Oct 29,2024I can’t express enough how grateful I am for the incredible service provided by Alif at Osome. He truly went above and beyond to handle my accounting needs, making what could have been a stressful process smooth and seamless. Alif's professionalism, attention to detail, and dedication to his clients set him apart. He is truly an expert in his field. If you’re looking for an accountant who genuinely cares about your business and will work tirelessly to get things right, I highly recommend Osome and, specifically, Alif. He is the man for the job! Thank you, Alif, for your outstanding work!
A.
Oct 26,2024I would give 10 stars to the Osome team if I could. They helped me through my process from step one with absolutely everything, from registering the company to the opening business bank account and VAT request. They are extremely knowledgeable and fast with replying to my messages. I highly recommend them to everyone, I truly don’t have enough words to describe how satisfied I am.
Parvina Ahmed
Oct 19,2024Quick and accurate service without any issues my company incorporated by OSOME. Highly recommended
A K
Feb 26,2025They are incompetent and don't know basic financial business. I had to do everything myself. - They are even asking me to calculate the product cost while they got all invoices and bills which can be done very easily. - Having to manually match transactions and invoices myself. - Lack of thorough checking of payment references and merchant account transactions. - Time-consuming and frustrating process for the client. DON'T USE THEM AT ALL AND LOOK FOR ALTERNATIVES EVEN IF YOU DO IT YOURSELF WULD BE BETTER AND SAME EFFORTS WILL DO IT.