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Reviews 734
Dewi Jones
Aug 11,2022I ordered a 1st birthday cake for our little grandson. It was looked fabulous and tasted lovely, the best sponge cake ever! It was exactly as I hoped it would be from the photo. Thank you Party Pieces! I felt really proud to present the cake to everyone.
Flower
Aug 11,2022Varied selection, easy to prefer and quick to arrive
ESinclair
Aug 11,2022Items arrived quickly & good quality. Very pleased. Personalised table banner had been packed before ink had fully dried so left some marks but still looked great
A Tailor
Aug 10,2022Recieved my order in time.
LAdams
Aug 10,2022Quality products. Efficient, reliable service. All good!
Liz Gill
Aug 10,2022Items arrived incredibly quickly, well packaged and unbroken (they were glass.) Before placing my order, I spoke to a Customer Care personnel with queries, - she was most helpful and polite, and answered the phone SWIFTLY (a pleasant surprise!) Even for a technophobe, the website was easy to use. Thank you Party Pieces! I will certainly buy from you again, and recommend you to friends.
Joanna Thomas
Aug 10,2022Ordered a welcome home banner!!Its fabulous and recieved it next day!!Fantastic service would use party pieces again!!
Angela
Aug 10,2022I haven’t used the balloon cake topper yet or 🦕 dinosaur candles but they came quickly and delighted with them.
Sue Williamson
Aug 10,2022Great product. Supplied on time. System easy to use.
rosie cross;
Aug 10,2022Brilliant service, good quality products 🙌
Mrs O
Aug 10,2022I love to use this website as it’s set out on a way that inspires and makes planning that party fun! The products are packed well and the parcel always arrives in good time.
customer
Aug 10,2022Arrived in good time and good condition. As for the “up to 90 9 inch balloons” this needs re-evaluating I got 25 ish half blown up 9” balloons and a 30 balloon. One of the canisters was dead after just 5 balloons!! No where near the “up to 90”. I expected at least 50 balloons and a big 30 as that could take 30 balloons of helium and 80 being a good number to hit for the advertised amount. Definitely not worth £65. Dissatisfied and disappointed. Will not use again
MaryKate
Aug 10,2022Excellent presentation. Good size. Quick delivery.
Julie
Aug 10,2022Balloon was brilliant. Just how it looked online. The only issue was the delivery. I selected a date because I knew I would be in and it arrived before then so had to change schedule, which was inconvenient.
Dawn
Aug 09,2022Fantastic service, quick delivery and very responsive customer support. Would recommend.
Lynn and Kevin Merrell
Aug 09,2022Wrong colour item sent …. Yellow instead of light cream. Someone had even ticked it correct on the invoice.
david best
Aug 09,2022Great item, quality and price
Maria Kodzhaeva
Aug 09,2022I have made an order on Saturday, for a birthday party decorations for Wednesday, and have selected a delivery slot “next day delivery “, assuming the order will be processed on Mon (as as far as I read on the website they are not working weekends?!), so I can get it on time Tuesday. However I was contacted on Tuesday that my delivery was not even dispatched because I haven’t selected delivery date, but on the basket and checkout page there isn’t a place where you can select a date?!? Super confusing customer journey and not correct delivery options. Please be advised to order WELL IN ADVANCE. As an order that I have purchased on Saturday with”next day delivery service” I will receive on Wednesday… which is far far away from a next day service Also not very happy with the CS, quite rude trying to prove me wrong, when they actually cant do next day deliveries.
LLJ
Aug 09,2022Delivered on time. Box had obviously been damaged and when opened a piece of icing was chipped off the rhs corner showing cake. There was also a large crack in icing on rhs top corner of cake. I bought this cake for my son’s 50th birthday on 11/08. He is coming over from Dubai and thanks party pieces for spoiling his cake. I should add that Party Pieces sent another cake which arrived today, still in time for my son’s 50th tomorrow. I was impressed with their prompt response but, this cake too is damaged. The icing is cracked but not as severely as the first cake. I would increase my review to 4 stars but certainly not near a 5
Louise Bolton
Aug 11,2022Was a little disappointed with the cake I ordered the icing was very loose it split before cutting and the cake was extremely dry and the packaging wasn't great it was just in a cardboard box