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People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Reviews 880
Pat Davis
Apr 23,2025Very helpful and pleasant staff
Graham Maguire
Apr 23,2025Quick friendly response from Elle to my request to change my name following marriage
Patsy D'andilly
Apr 23,2025Very friendly chap and so quick and easy
Julie Lane
Apr 23,2025I called to change bank accounts as I was no longer receiving enough to cover my bills through my current account due to a bowel cancer operation and chemotherapy. They were amazing on the phone, very sympathetic and went through everything with me. They also asked me if I needed putting in touch with anyone for support. I was very appreciative of the way my call was handled.
susan dwyer
Apr 23,2025Very pleasant lady, I think called Mo. Dealt with everything efficiently
John
Apr 23,2025Fast and friendly communication to sort out the issue I had
Pat
Apr 23,2025Lovely helpful team member, who was very quick in helping me out
Jane Hawkins
Apr 23,2025Very efficient friendly service. Thank you
Mr and Mrs Morris
Apr 23,2025Exceptional service. Agent was extremely professional and courteous Problem sorted immediately
Elaine Payne
Apr 23,2025I spoke to an absolutely lovely lady on the phone, who was very polite and helpful when I told her my reasons for having to cancel, which I'm sorry to have to do, but due to financial circumstances this could not be helped! Thank you.
Alastair Grant
Apr 23,2025My call today with peoples postcode lottery was brilliant. I only had a short wait before my call was answered genially by a very polite agent. They guided me through security questions and ultimately fixed all of my issues with no hassle at all. Brilliant service.
Billy Addinall
Apr 23,2025Never win nothing and two people from the same house, one is a winner and one isn't ?
Lyn
Apr 23,2025The young man I spoke to was very helpful as always it put my mind at rest never had any problems when I've phoned up and spoke to someone I'm glad I took part
Anna Klos
Apr 23,2025No experience... didn't win playing from last year paying 12£ monthly and nothing ... it's not worth it
Susan Mathewson
Apr 23,2025Exceptionally helpful and friendly operator.
Steve Ball
Apr 23,2025I got luck i almost won at coop i had all numbers but no money to by the ticket i have been givern a second chance!
Kerry Lowe
Apr 23,2025The lady I spoke to was very pleasant and helped with my inquiry very quickly
Dan Morodan
Apr 23,2025Dear Postcode Lottery Team, I recently got in touch with your customer service and had the pleasure of speaking with one of your representatives (unfortunately, I didn’t catch her name). I just wanted to express how impressed I was with her professionalism, kindness, and efficiency. She kindly helped me register my email address and phone number in your system and gave me clear instructions to follow up within the next 40 hours. She was extremely helpful and made the whole experience a real pleasure. If I could give her 10 stars out of 5, I absolutely would! Please pass on my appreciation to her and your team for the outstanding service. Kind regards, Dan
Oliver Berry
Apr 23,2025Positive welcome as I called, didn't take long to receive my call and was great dealing with me... Had no problems, communication was great and at the end once finished even made sure If there was anything else to help me with. Great service!
MB
Apr 23,2025My first time having to call the Post Code help line, and I have to say that the young man I spoke with was so helpful and polite. It only took him seconds to sort out my inquiry.