People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Very helpful and straight forward call,very friendly and polite agent, still haven't won haha after years but ill hold out and keep my direct debit going, maybe 1 day
Advisor very friendly and helpful.
Very Friendly call with member of staff, and extremely helpful
I telephoned the Postcode Lottery to change my address as the new one was not listed so could not complete the form on line, my query was handled quickly & efficiently & all completed within a couple of minutes.
Friendly team ..recommend Postcode lottery
Customer service was brilliant, super helpful, clear and concise. Only good things to say about them.
Never won anything. - waste of money and account way to simplistic meaning you can’t just cancel etc. also they put up their prices and just expect us to accept it. Too much of the fees go on their own admin ! Have now cancelled payment
I spoke with Joyce who was a lovely lady. She listened carefully to my query and resolved it immediately. We had a friendly little chat and she made me feel valued as a customer. 10/10 for outstanding service. Thank you. X
Was very helpful and solved my issue.
Excellent customer service
Great customer service
The operator I dealt with was very helpful and polite in every way . Keep up the good work !
A friendly operator and was able to sort out what I needed and gave me advice on my options. Great service. Thank you
Prompt and efficient.
Excellent customer Service. I spoke to Callum who went the extra mile for me.
Thought that entering play would be easy - it was until my bank rejected the debit card tranaction as it wS classified as GAMBLING !
The lady I spoke to was polite and extremely helpful. She answered my queries and also they do alteration to our payment method to make it easier in the future. Extremely helpful.
So friendly and helpful
Recently moved house with a new post code. I spoke with Keiron who was so polite and helpful. After passing security checks, I was able to change my post code with minimum of fuss.
Marie Hayes
Apr 22,2025The lady I spoke to (Emma) was very helpful, polite and considerate.