People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
The lady was helpful, she answered all my questions, she took her time to listen,
Great service from the gentleman I just spoke to. Unfortunately I didn't get his name.
Polite, helpful, friendly and efficient
Kept up to date with winning post codes via emails. I actually won £1000 last year. Happy days!
Francesca had a really pleasant approach and was extremely helpful, she made me feel like a valued customer.
Lovely call handler, I forget her name sadly, but we had a lovely chat and I was updated clearly.
Yes I am happy to that person ho guide me very well and I will go ahead
Called to cancel my subscription as not won anything in 6 months. Customer service agent was excellent in dealing with my request.
The worker that took my call was very polite, friendly and understanding.
Not much happened up wear I live not million air street please put us on the map give the machine a kick it feels like north south divide we are all still waiting thanks 🙏
Very helpful
Talking to a lovely person
Call answered promptly, explained reason for calling and was dealt with and resolved quickly. Extremely polite and helpful from Sam
I forgot to get their name but they were very nice and helpful. Knew how to get me sorted straight away and it was resolved very quickly. They even thanked me for my previous donations that have gone towards chatities.
Lovely Lady I sp Speak
Have rung twice in the last couple of years to change my address and the staff could not be more helpful and friendly. So polite and friendly and so helpful.
Friendly staff and quick to switch address.
The advisor was knowledgeable, patient and understanding. I got confused and the adviser kindly explained without being patronising which is rare nowadays.
I cancelled my subscription to postcode lottery, they took money for the May draw and I filled in the online form requesting the cancellation of my subscription and a refund of £12.25 for the May draw. I was contacted by customer services and I confirmed I would like to cancel my subscription. I have no wish to continue with this scam and want my money back. The May draw doesn’t start until early May so there is no reason I should not receive a refund of that months £12.25. They are all too quick to take my money but slow to refund it.
Michelle Towse
Apr 21,2025I was very satisfied with a recent telephone conversation when I rang the post code lottery. The lady I spoke to during the telephone call was very pleasant and polite. She listened, spoke clearly and explained what I needed. She gave me choices and reassurance.