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Reviews 815
Brennan
Mar 01,2025Charges cards without authorization or notification even if you just purchase one set of documents. They'll keep charging you 20 a month until you contact to cancel. Absolutely ridiculous.
Carolynn Sherwood
Mar 01,2025Excellent customer service via live chat with Ashley. Thank you for a quick resolution to my concern!
Faith Deskins
Feb 28,2025Great customer service. Immediately helped me out. They are on top of their game
Elizabaeth Powell
Feb 28,2025After just spending 30 minutes on a very confusing website (MO Division of Motor Vehicles), I got worried that I had entered my MC and did not complete the purchase, and couldn't figure out who $1 was going to, etc. I must have written to what I thought was MO DMV, when I heard back from Jeremy. Then Andy followed up to another of my frantic questions. Both their emails were: 1. Very prompt 2. Specific 3. Concise 4. Respectful 5. Written in comprehensible, good English 6. Sort of exuded an attitude that I'm in good hands, after... (well, you know how this culture is becoming scary.) 6. It was very reassuring to me in some way I can't describe. Like, "Oh! In the middle of all this chaos, in a world where even the Post Office cannot be trusted, here are these two guys who are perfect, and I can trust them." (P.S. I am not crazy. I was a licensed psychologist and a college professor. I'm just moved that there is something left that can be counted on.)
Nelson Osa
Feb 28,2025I received a charge of $20 on my credit card that I never requested. I chatted with them and they corrected it immediately. I chatted with a person named Samuel. He was very helpful
Barsnetti
Feb 28,2025Quick, informative, and easy!
customer
Feb 28,2025Such a great team at the support property records. TRAVIS AND ANDY are so helpful and super support. Great team work there 👏
Gesica Meynier
Feb 28,2025Information accurate and great customer service
courtney foley
Feb 28,2025Fast and accurate!
Ronald Kim
Feb 28,2025They charged me monthly amounts for a one time report. Refund was simple enough, as long as I actually receive the refund.
PGuice
Feb 28,2025Very helpful. Fast service
Hugh Mackay
Feb 28,2025Unbelievably rapid response to my query. It was truly exceptional customer service.
Louisa Van
Feb 28,2025Amazing customer service, fast and efficient!
Larry
Feb 28,2025Quick response. Thanks.
Anna
Feb 28,2025Was able to quickly close my account with no hassle or sales pitch. Very helpful people.
YOLANDA SANDOVAL
Feb 28,2025Great response time with the online chat tool. Got information I needed quickly
LL
Feb 28,2025Please be VERY careful, you will need to purchase your report, and then call your bank and deny future charges.... because they automatically enroll you in a monthly plan without your knowledge. (I don't have any email receipt, or info on why they started charging me a monthly fee). YES, I got the 1 report I needed. BUT, I ended up getting charged an extra 108+ dollars over the course of the next few months for no reason, and no explanation as to what it was for.
Rob Keach
Feb 28,2025Great online chat portal
Theresa Moore
Feb 28,2025Answer was immediate and my request was honored.
Johnm
Mar 01,2025Easy to cancel subscription, no hassle. They worked for what I needed also