Recently had solar panels installed and PV Gen made the whole process simple and easy from start to finish. The app is fantastic to see real time use of the solar panels. With the cost of electricity wish we had done this sooner.
Referral program is a wild goose chase I referred a friend of mine and used the PVGen portal to put down their name, PVGen contacted them and sold solar to them, however I never got my referral reward. Their referral dashboard clearly shows the person I referred as “Sold”. I opened a support ticket with PVGen in September, I got told by support agent “Alanna” they are looking into it, but nothing happened. I followed up in October, and again they said they will look into it, but nothing! It has been about three full months since my referral and they just refuse to give the €300 referral bonus. Update: They did reach out after this review to resolve the issue, and they did proceed with the referral promptly, and followed up to make sure it arrived. I have updated the review to increase the rating but still I think PVGen could have done better to be communicative from the get-go on the issue. I think it is not a good sign if customer queries are resolved after they become a public reputation issue. Appreciate their resolution regardless and hope their process improves.
After we made our minds up that we wanted to get solar, we were very lucky we went with PV Gen. The company made the experience very easy from the very beginning until they walked out the door after finishing the job. One of our best decisions.
Excellent customer service by installation crew. Neat and tidy workers. Arrived as scheduled and did excellent job.
Many thanks to PV Generation for our Solar panels. The whole process was seemless from start to finish and the install team could not be more helpful. Keep up the good work guys.
Many thanks to PV GENERATION. I recently had a PV system installed. The installation crew were highly knowledgeable, professional and courteous. They completed the installation on time and exactly as promised. I would highly recommend.
Excellent service from End to End.. From initial consultation to the installation in one day the experience with PV Gen was painless.
We are amazingly happy and thankful for an incredible job well done!The whole experience was fast and easy.My sales advisor,Tony,engineer and installation team are true professionals well done PVGen
We found PV Gen professional and efficient.
PV Generation were extremely professional at all times. Their work was excellent and there staff were a pleasure to deal with
Thoroughly professional experience from initial contact through to installation. Everyone we dealt with was knowledgeable,helpful and friendly. Would highly recommend PV Enginerring.
We had an excellent experience with this company . They were professional, informative and gave excellent value for money . I have no hesitation in recommending them to friends .
A 5kwh Huawei battery and controller was installed and is working well. PVGen installers were very efficient and polite.
Very quick installation and very helpful staff. I had them installed in April and I haven't paid for any electricity since then.
Great customer service. The technicians and electricians are second to none. Very helpful and informative without confusing information overload!! The solar panels themselves are up and running and seem to be saving us a few quid already so no complaints there. 😁 keep up the good work pv gen!!
Professional team, very efficient installation, which was well explained. And even more importantly, I had a minor part failure after the installation, and both the interaction with PVGen and the resolution demonstrated excellent customer service. You may find cheaper Installers but you get what you pay for with PVGen .....
Very professional company who carried out an excellent job and offer great support afterwards.
We’ve had a great experience with PVGen. Clear communication, tidy and efficient installation and good follow up whenever we had questions. Can’t fault them.
Great service and very friendly could not ask for more
simon geoghegan snr
Nov 09,2024What a wonderful company PV Generation Ltd is My panels are up and running for a few years now the whole crew and staff are amazing any questions you may have will be dealt with immediately I used to have to put €80 a week into my electric account to make sure I would have enough to pay the bill I have only had to put €10 a week especially during the bad summer months Hi I just want to let you know that my electric bill has dropped to €40+a month I'm really pleased with your company great to see the lads on the roof of photo wildlife park We would highly recommend PV GENERATION The only company to depend on for a truly great service and backup service Thanks a million for everything A huge thank you to everyone Kind Regards Simon and Geraldine Geoghegan