From the initial consultation to completion of the works the staff were excellent and professional . The installation was very efficient and was up and running very fast . All the necessary paperwork from the ESB networks to the grant application was handled without any issues. Any queries I had the technical help was very helpful and were able to address them . I am extremely happy with my PV system and it is performing extremely well.
The installation went well. After service is lacking. Didn't come to do the job until a month after they said they would. Equipment itself is working well,but I'd be slow to recommend them.
Just had 14 panels installed every thing working fine paudie was very helpful love's scones the installers were very efficient and good at their work great job all round thanks
So far so good
A very smooth process from start to finish with our installation. Everything happened to schedule, the installation team were a pleasure to deal with and back up from the office was excellent. Solar panels in about 2 months now and all working very well. Would highly recommend PV Gen for solar installation
In my case there was an issue with pairing the Eddi/Harvi/Grid and I was concerned about my energy bills.I spoke to Michelle Sherry and she made several callbacks to me and sent emails to myself and Myenergi to get it sorted.By being so helpful and seeing it through to the end it took the stress out of the whole problem.In future I would call her or her colleagues if I have concerns.After troubleshooting with Michelle for almost two weeks I know a lot more about pairing devices. I'm not tech savvy so Michelle took such a huge interest in getting to the bottom of it and stuck with me until it was fixed.
Very efficient process from start to finish. All staff extremely helpful and respond to any questions in a timely and detailed manner. Follow up check ins to ensure everything is working OK was unexpected but very welcome as well. Would highly recommend PV Generation to anyone considering getting solar panels.
Pv Gen were Very professional with the installation and we're very happy with the way the installation is performing.
I am writing this review as I have had issues with my PVGen solar app not responding I contacted Michelle Sherry in technical support team who was so helpful and knowledgeable about there product she went above and beyond to help me. Went through step by step procedures with me and stayed with me until my issues were resolved which were internet frequency issues and not pv solar issues Fantastic service very good tech support
Efficient installation. Good all round information about the working of the Solar system. Was happy to get a good run through the app. Great to see the whole operation on the phone. Sorry I couldn't find anything to complain about but if I do you you'll be the first know.
We just got 10 solar panels installed on our garage roof. I must say that the end to end experience of PV gen was fantastic. From the initial call we knew we were in safe hands. Everything was professionally done from initial site inspection, design and final installation. On the day of installation the team were extremely nice and explained everything to us after installation. You wouldn’t even know they had been here as everything was tidied up nicely. A great experience and would highly recommend PV gen.
Enjoying the benefits of my solar panels, so far I have'nt had to pay an electricity bill. My solar panels were installed last November!!! Sean
It has been over a year since we got our solar panels installed at our home by PV Generation. They made the entire process very easy. We have been so happy every since with very little problems with PV Generation customer support assisting me as soon as they can. Would highly recommend!
Excellent service from the sales team to the installation team. Very professional and customer friendly. Work was completed while I had visitors staying and the disruption was minimal. So clean . I would totally recommend this company. The after sales team also were very accommodating.
It's now 7 months since the installation of our Solar panels. And I must congratulate PV GEN for the backup service they provide. I had no access to the app on two occasions and within minutes of my phone call to tech support, my app was up and running again, They walked me through the process and now I watch the performance of the Panels which helps us to cut my electricity use, I look forward to getting a Cheque shortly from all we saved since Feb. Tom Burke. Dublin
The crew arrived on a wet rainy morning after a long drive. They didnt hesitate to commence work and finishedingood time. Highly recommended.
Had a great experience. Salesman explained everything clearly. Installers arrived promptly and carried out the work, leaving no mess behind. Electrician explained everything to me and the grant application process was sorted for me. Very happy with everything.
Great company to deal with, very professional. Quick and easy installation with friendly staff. The app works great to monitor your yield and usage. Highly recommended
The best there is! Great customer care experience. Sam our sales agent, gave the best advise to our benefit, thanks PV Generation!
THERESA
Sep 30,2024Very informative salesman, good communication on start date and excellent work on installation and how to use the app. Great aftercare service and follow up to see how we were getting on. The whole process was very smooth.