Everything was superb. From the customer service I received from Simon Carlos to the very fast timing it took to get the samples of my patches. Once I approved my samples and yes there were a few tweaks needed, which they fixed immediately, it took maybe a week to get in the mail. Very very great company and great quality. I'll definitely be back in the future.
Kane in the live chat was very helpful and quick to respond. Quality patches had great prices and customer service. I believe they will deliver a quality product.
I was not happy about the service but quality patches try hard and communicate more to make the patches as I like and resend it again. I received at the end very beautiful patches.
These guys are great,fast and affordable! The product I wanted was accurate and very pristine! Will do more work with them in the future!
Very responsive and fast! Just found their website on Google one day and decided to go with it. All the patches came out perfect and I was very impressed
Multiple patch test runs for a custom jacket. My project manager Simon Carlos - had it all under control - coordinated the design file edits, changes in shipping, billing, etc. Was a crazy and constantly changing project over 6 months. Great patches! My cleint was very happy.
Great quality and service
Top Fuc…..king notch . My patch looks insane , way more psychedelic then I could’ve imagine . The color the detail perfect .
Great customer service, fast turnaround times, even better pricing!
Hugo and Ross are the BEST! Their response time is almost immediate and the quality of the patches is excellent. Thank you QP for all of your help, you are my ONLY GO TO!
I have been dealing with Qualitypatches.com for about a year and the entire time I have had hugo to personally deal with. He always emails back quickly the price is great the quality is exceptional and even the delivery time is as good as it can be. Communication is always clear and product quality has never once let me down. They have helped me launch my patch of the month club and i have never had to worry about getting the patches on time. Tim
After searching numerous avenues for a website to have a patch made I stumbled on Qualitypatches.com. I am very glad I did as they were extremely helpful with the development of what I was wanting. On top of creating the idea they were very transparent with each step. I was very happy with how they allow unlimited changes and won’t ship the patches until you are 100% satisfied. I will definitely use them again if/when I want more patches.
Fast service
I have placed several orders with Hugo and each time, my experience has been great. Clear communication and the products have been excellent. I will continue to order from Hugo.
Great patches, had an oops with my last order and my patches were replaced asap Great customer service. 👍
After waiting almost two (2) months here in Germany from three (3) different German patch producing companies which have been unable to produce accurate patches, we found Quality Patches via the web. From the first moment it was a professional contact and they was always willing to do changes within very short time periods by a steady kind conversation. From the first contact here out of Germany just by E-mail until the patches arrived with FedEx at our office it took almost there (3) weeks depending on two (2) different company patches of our security operators and instructors. Samples have ben product within 24 hours where here in Germany we have been waiting for a sample by almost two (2) weeks. In result e highly recommend Quality Patches and there work and by the next patches we need for our units, we will work together again without hesitation.
Great communication, clear pricing and a trouble free process for creating my custom patches. Fast turnaround and delivery were an added bonus! The quality and detail of work was very high and we're very pleased with the entire process and end product. will be using again if we need more making :-)
I am extremely pleased with my patches! I'm a picky person and was a bit hesitant at first but read reviews that were very good so I walked the plank and submitted my order... Communications are excellent even if changes need to be made! Order went to production quickly after confirmed! Shipment was super fast! When I received my patches I was so impressed! These patches are GREAT! Couldn't ask for a better representation of my artwork! Embroidery work is exceptional and thread colors are vibrant! I will use Quality Patches again! Why go anywhere else... Thank You!!!
After getting sample art from over 10 companies, quality patches was the only to accurately replicate my provided art. They were very responsive and willing to make changes until I was happy with the sample art. They had a sample pvc patch the next day, and the patches were at my door in less than two weeks. Will confidently use them for future patch needs
Andrea Camaliche
Jun 02,2023I have been coming back to Quality patches for all of my orders because of Simon Carlos. At this point he feels like an extension of the Mad Drops Pickeball team as he has been so attentive and caring for all of my orders. I am so appreciative to simon and quality patches. The product and customer service is exactly what I need. Always the best vendor to work with, and Simon is the best sales & customer service support I could ever ask for. Customer for life! -Andrea Camaliche