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Reviews 114
Michael Savell
Feb 03,2025Our booking experience was first class. Both of the agents were friendly and helpful, checking up to ensure we were given the right information. Hopefully the trip will be as good!
Mr David Stevens
Feb 03,2025The phone is answered quickly by someone who is helpful . The booking process is easy.
David Dabell
Jan 31,2025I found it very easy to book a trip by telephone. The loyalty points I had from previous trips were deducted from the cost of the trip.
Nigel Rees
Jan 30,2025So far as not been on the tour yet, all seems well organised and joined up.
Mr John Mair
Jan 30,2025At this stage, I can speak (only) about the booking process. Railtrail Tours dealt immediately with my on-line application, and I quickly received confirmation that the reservation was made. This was very satisfactory. The holiday itself is later this year.
Philip
Jan 30,2025Railtrail Tours has a very varied selection of holidays, it is easy to choose and book the holidays. Staff are extremely helpful and polite, they answer any queries promptly Very knowledgeable and friendly tour managers who go the extra mile for their customers
Patricia
Jan 30,2025Very efficient booking service
SW
Jan 30,2025Easy booking and the holidays were clearly described with pictures, both in the brochure and online cription. We liked the detailed itinerary and what meals were included.
Margaret Carpenter
Jan 28,2025bookikng as usual easy any very satisfactory
dshiggin
Jan 28,2025Phone call answered quickly and request to book a particular tour was processed efficiently. Very happy to be on another Railtrail holiday.
Mr Islamaj
Jan 28,2025The advisor was very competent and patient with me. Was pleasure to book
Janet Taylor
Jan 28,2025Very helpful.friendly telephone contact. Straightforward booking method. No hassle.
Silvergirl
Jan 28,2025The (landline!) phone was answered very quickly by a human being and my problem was sorted out within minutes. A refreshing and welcome change from the computerised 'anti-customer' service offered by so many organisations.
HELEN REEVES
Jan 28,2025Looking forward to our Picturesque Highland Seasons rail tour, easy to book on the telephone. Our second holiday with Railtrail Tours the experts in rail escorted tours by far. We had such a good time last year in Germany the Harz Mountains and the monorail in Wuppertal! Experienced Railtrail Tour managers were fantastic.
Mr Wootton
Jan 27,2025Easy to book with very helpful advisor.
Wendy Campbell
Jan 27,2025All booked online. Easy and straight forward.
of Dave151
Jan 24,2025Good selection of holidays and it was easy to book. Good interaction with the company office
Robin Carter
Jan 23,2025Easy and straight forward to book and view holidays Confirmation sent through swiftly and pavement system easy to use
Neil Morley
Jan 23,2025Speedy and helpful
21 The Smithfield Centre, ST13 5JW, Leek, GB
http://www.railtrail.co.uk
Mr Matthew Nichols
Feb 06,2025Everyone is very helpful and friendly and courteous.