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Reviews 114
Anne Fripp
Jan 23,2025Holidays very easy to book online. We have really enjoyed all the holidays we have travelled on with Railtrail Tours, they always have a good itinerary with interesting places to visit.
Mr Dennis Hemsley
Jan 23,2025I always find the staff great, and the holidays aren't bad as well!
Sally Ramsay
Jan 23,2025A real person answered the phone immediately and was very helpful. Booking process very straightforward.
D J Mackintosh
Jan 23,2025Excellent range of tours.
HL
Jan 16,2025I booked a holiday getaway for xmas with Railtrail. The tour was very well organised. I was very impressed with the itinerary that was sent before departure and everything was as described. It was a shame that the weather was not so good, but Xmas in Scotland? It's to be expected. The hotels and the food provided was all very good and I would certainly book again with Railtrail.
Roger
Dec 28,2024Personal Service with well informed staff. A non stop holiday, well managed, despite the travel problems.
Jill Whitehead
Dec 28,2024The long journey to our excellently based hotel was expertly eased by Louise, our tour guide, who did a great job throughout our week. We thoroughly enjoyed travelling on all the varied methods of transport, all easily accessible from our hotel. We had been to some of the locations on previous trips but the amazing Stoosbahn was new to us as was the spectacular postbus ride from Meirigen to Oberwald where we embarked on the steam train over the Furka Pass. Even the rain that day didn’t mar our enjoyment.
Jenny M
Dec 28,2024Great tour guide and programme of daily excursions.
Mrs Margot Moore
Dec 22,2024Customer service by email was excellent. Answered my questions in a timely manner and set up my online account for me to complete my booking. The rail tour and hotel accommodation lived up to all expectations. Personable efficient tour leader and friendly inclusive group.
Richard Stone
Dec 21,2024Great tour, lots of interesting places seen, many off the beaten track. Excellent tour manager and bus driver.
Mrs Anne Henry
Dec 21,2024The tour guide was excellent. It was so nice to be on a tour- my first. I found it relaxing because someone else was in charge!!
Colin Essex
Dec 21,2024I've been on several Railtrail holidays and always enjoyed them.
Mike Brain
Dec 21,2024Tour manager was excellent. Always had plan B for traindelays/ cancelations
Larry Tayler
Dec 21,2024In September, 2023, I took my first Railtrail tour - "The Heart of Wales Steam & the Brecon Beacons". It was a wonderful experience - the people, the booking process, the logistics, everything. And now I've booked my second Railtrail tour - "Wonderful Wales" - for September 2025. A satisfied customer returns!
Greg
Dec 21,2024Good friendly, helpful staff as usual.
Mrs Woodward
Dec 05,2024Disappointed as the tour guide had little interest and not informative. The tour was expensive and with free time was not supported, previously railtrail had supported tickets for travel on free days. Will not be booking again with railtrail. Overall did not represent good value for money.
Customere.bennison
Dec 05,2024Friendly staff
Mr David Heal
Dec 05,2024They are always very helpful and friendly and their Tours are well organised and they mostly travel by Traim
Alison Phillips
Nov 28,2024Excellent company with a wide range of interesting tours both UK and overseas, easy to book by calling the office or via their website, always found the staff helpful and friendly from the customer care to the tour managers.
21 The Smithfield Centre, ST13 5JW, Leek, GB
http://www.railtrail.co.uk
C Farnhill
Jan 23,2025Marie was very efficient at dealing with our booking, including belated provision of insurance details.