To leave a review you need to be logged in
Reviews 235
Diane farmer
Aug 18,2024Everything from ordering to delivery was brilliant experience.
Kenneth
Aug 09,2024I ordered 2 x wagons and had no problems used a gift voucher, kept me informed and updated on delivery, but gave only 4stars as very limited on choice .As a lot of were preorder and no indication estimated delivery , would use again
Consumer
Aug 01,2024Thank you so much fab engine my husband loved his present. Great service
Rob
Jul 17,2024Delivered speedily at a fair price
Sue Graham
May 16,2024Sadly ordered 4 vehicles OO gauge at the beginning of February. As all advertised were for pre order. Still not here mid May !! All other stores have vehicles or can get them within days. This order now cancelled. As it was a gift voucher I have had to order the only vehicle available on their site for alot more money and have lost the remainder Will never use again as their stock ( other than actual trains) is very, very limited
Mahadeb Sarkar
Apr 28,2024Excellent place for purchase Rail models. I purchased a train set from India from them. Excellent Customer care services. Excellent quality of the rail models they sell
Mr Duckett
Apr 12,2024I purchased the Kato BR industrial train set which came promptly and very well packed.
Trevor Frost
Jan 30,2024Great company, their web site was easy to navigate and made ordering easy. The items were delivered within 48 hours. Very pleased with the purchases, especially the prices.
david
Jan 30,2024Keen prices items in stick as advertised quick despatch . Thats all you need . Ive used them before l will again
philip boyle
Jan 29,2024Talking to knowledgeable people. Great prices. Fantastic loyalty scheme Loved working alongside you while I build my diaorama
Christopher
Jan 27,2024I have not yet received my parcel!
Nathan Colburn
Jan 21,2024it came quick and they were very helpful when I phoned up about it and they were helpful on a model that I pre ordered aswell
Torquil
Jan 03,2024All was really good thank you Prompt service and well packed
Carol Stockwell
Dec 26,2023Fabulous product arrived very promptly.
Mrs Alison Willis
Dec 19,2023I inadvertently made an error whilst ordering online, this was at teatime. I realised my mistake after leaving the website so immediately sent an email explaining the situation. Later that evening I received a reply stating that if I gave the right information they would amend the order. I think this shows what a good company they are in reacting so quickly and getting the order sorted. It arrived today. Thank-you.
BRUCE CUSHING
Dec 13,2023I am in Australia so I ordered an item I could not get here - and it was cheaper than if it was available here. Service was quick, back and forth emails regarding postage was quick and I suspected a high level of courtesy and helpfulness. Worth watching for further purchases
stephen norton
Dec 05,2023I model in HO, so there is not always a large choice, there were a few interesting items. The selection process was straight forward and the goods were dispatched quickly. I have further items on back order.
Stuart
Dec 04,2023The whole process was very straightforward, from looking through the website and finding what I wanted to ordering. The prices were very keen, the item I wanted was available and the delivery was excellent. A great experience.
Ray Jones
Nov 30,2023Excellent service from RMS. Why can't everyone have prices like theirs? Brilliant, well done! 10/10.
156 Great Charles Street Queensway, B3 3HN, Alderley Edge, GB
http://www.railwaymodelstore.co.uk
Paul
Sep 01,2024The store has extremely limited range of items but was kindly given a gift voucher so have had to spend on items to use the voucher or would lose it. Still haven’t received the items, but more down to the Post Office than RMS. The postage costs added a further third onto the bill which made it even more disappointing. Most likely won’t shop with the store in the future due to the very limited products and postage costs.