Been using Redpost for years , in all that time this is the first I’ve had to return an item. Reading the instructions and states don’t send anything back unless you’ve notified them, I did and they’ve referred me back to the initial page . Also you have to print your own returns and own label, which only covers a certain size of parcel and then they deduct you £4 from your refund to cover cost of label . Will be me off ordering again as sometimes items are just not what you thought they’d be like . I don’t have a printer
Great range of products. Quick and easy ordering. Fast delivery. Full marks Redpost Equestrian!
Redpost customer service, in particular Emily, was really helpful. Based in Ireland, shipping can be tricky but she did everything she could to try and solve an issue.
Shopped around to find the right bridle for my horse, Redpost were by far best for price! Smooth delivery and recipient very happy! Would definitely buy from again.
From start to finish ordering from Redpost was so easy and when I needed help with an order their customer service advisor was on hand to assist. Shout out to Sarah customer service advisor such a gem, thank you so much for your help.
Excellent price, excellent communication, speedy delivery and love the product.
Quick and efficient service. Arrived safely on time thank you
More expensive than some of the online retailers but they seem to be the only company to be able to source certain items.
Great service. Arrived very quickly. Will definitely use this company again
I love the Shires Tempest Original Mesh Cooler Rug I got but I ordered my horses size 72 and it's a little small on my mare I love Stubbs S500 Saddle Mate my saddle fits really well on it and it's nice I can store stuff under it. Shires Tempest Original Lite Turnout Rug with neck. I love it but it says teal. When I got it. The color is navy
Great service guys doing 👏 a great job
I can't believe how fast they're able to fill my order and have it delivered to the United States the product was great so is the customer service and the timely delivery!
I bought some products on the website and filled in the delivery address and information truthfully.I paid the bill according to the calculated price on the website. The shipping cost of my parcel was included in the bill I paid. Then about four days later, I received an email from the website, which told me that they could not ship the product I ordered because it was overweight, and even if I refund part of the product and the weight dropped to the standard of shipping, I still had to pay a lot of extra shipping cost. I really do not understand why I need to pay extra shipping cost since I already paid the bill the website give me.And there is no instruction or notice gave me during the process of paying which indicated there might be some shipping cost mistake.And after 3 days waiting for my parcel the website just send me an email told me I need to do some refund and pay a lot of shipping cost to get my parcel.
Excellent customer service from start to finish . Thank you .
Super fast delivery, easy to use website, huge amount of choice.
Very pleased with my purchase. It was Easter present for my granddaughter. It came on time excellent quality to add to her collection.
Redpost is my favorite place to order from. I’ve purchased items from a variety of places both in the US and Europe - but nothing compares to the. Customer service ive gotten from Redpost. The team is highly communicative, incredible at updating you on orders (especially when they are waiting for an item from a supplier), and always have more stock than stores in the US (likely due to their supplier network). The shipping is lightning fast, even international. I cannot wait to keep ordering from Redpost! I share the tip with all my horsey friends!
Great supplier I always use them for salt licks for my 5 horses. We have diff size horses who all share as a herd so we buy big and small salt licks for diff heights on the gates. Also have ordered other items as well such as grooming kits items and mineral licks. Always super quick service and great customer care. Prices are also very competitive which is a big draw when you have so many horses to please!
Amazing service and fast delivery.. perfect as always. I accidentally selected the wrong size, contacted the team and they corrected and sent the correct size.
Samantha Mawditt
Jun 23,2024Bought a Anatomical girth and after all my years riding it’s the best I’ve ever had Easy to do up, super soft and horse moving amazing with it Thanks Red Post