Our company works directly with independent pharmacy owners, and their teams, to build a digital solution to further their brand recognition and credibility. In today's instant-gratification digital age, a website and mobile app are as important as a business phone, if not more.
Melissa, Janet, and James are amazing!! They've made us a beautiful website that integrates directly with RX30 in real time, they accommodate all my radical ideas, and produced an easy to use app for our patients.
Everything was very smooth and they are amazingly efficient in making changes and answering any questions. Has been a very positive experience for our store
James was awesome! He answered my questions himself and was very helpful.
Janet was extremely helpful and patient. She was very responsive when I reached out to her. James has updated a couple of things for me in the last couple of days and was very nice and accommodating as well.
The staff at Refillrx connect is always incredibily responsive and helpful! They do a great job with everything we ask!
As usual, James & his team have provided excellent customer service. They are fast & efficient.
Great feedback on working through issues from implementation and going live with the products and service. Thanks for being attentive and following through. I’m very satisfied with look and functionality of the build. Keep up the great work!
Such an effortless interface. Everything we ask for and direction that supports our future facing goals. Janet is a gem :)
Melissa went ABOVE & BEYOND any expectation I had when I started this ticket. She was simply the best!
Very responsive to website changes and easy to work with!
Melissa provided a superior level of customer service!
RefillRx Connect (esp Melissa) has been a true partner to our pharmacy for many years now for our website & mobile app. The customer service is personal, responsive, and understands the needs of pharmacies. I can count on getting help from someone familiar to me....not a random help-desk operator. When COVID hit, I didn't have to figure out what modifications I needed to make to my website - they proactively designed features that pharmacies would need to manage appointments and information. They treat my problems as their own; rather than just kicking the can down the road. Love Them!
Extremely helpful onboarding, very helpful interface.
James has always been very helpful! We always look for his insight or assistance with any website adjustments! 5 stars!
James Grebey and the team provided excellent support services for updated logo and name in the hero image on the RefillRX site. His responses were prompt, he set meaningful expectations and worked with the team to complete the requested updates over a holiday weekend. Thanks James and team for your work on our behalf!
Password resets have never been easier. Thank you for the prompt service.
Awesome customer service!! Always look for ways to solve any issue and make it better.
Great service! Very helpful customer service.
Love RefillRx! They are fabulous and always quick to get any requested changes made to my website! Well worth the money for their services!
Torrie
Feb 24,2025Customer service is prompt and thorough! The app and website are great products that integrate well with our pharmacy software. Representatives are knowledgeable and resourceful!