Residenza 725

4.0 (815 Reviews)

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RESIDENZA 725 is a unique luxury retail destination that fosters a cultural ecosystem where different forms of expression and languages converge to create a new customer experience.

With four stores in Italy and an omnichannel digital platform, RESIDENZA 725 builds on the nearly ninety-year legacy of COLTORTI, evolving its path of growth and success.

Reviews 815

4.0

Out of 5.0

Misbahul Fatima

Oct 13,2022

The bag is beautiful. It was delivered so fast, and with such great care and packaging.

Louie Somers

Oct 13,2022

Great service

shuxi lin

Oct 12,2022

everything is good！！！！！

ANGEL

Oct 12,2022

Increíble todo, sobre todo el cuidado que tienen para que el producto llegue en perfectas condiciones y no dañe en el transporte!:)

Rique Hill

Oct 11,2022

Great prices fast shipping

Julee A Graham

Oct 09,2022

Awesome! Fast delivery! Love my new shoes. They are perfect and a great price. Thank you!

Yibing Nie

Oct 07,2022

Very prompt and smooth delivery service. Highly recommended

Ray Vin

Oct 07,2022

My shopping experience was quick and easy.

Paolo San Diego

Oct 05,2022

I bought a jacket from them and it was on sale. Coming all the way from italy to USA. The jacket was really nice but sadly it was too small for me and have to return it. I contacted customer service and processed return service. The lady that helped me is Perla and she kept in touch with me through the whole process! They have top notch customer service and went above and beyond! Thank you so much for the help and i will sure purchase and support the company and buy from them.

Tugba Guzgun

Oct 05,2022

That was so fasf delivery. The item that I got had perfect package. They so attentive 👍🏻

Monty Lau

Oct 05,2022

Fast shipping to Hong Kong. Easy shopping experience

CC

Oct 02,2022

FAST FAST SHIPPING!! Designer product was 100% authentic, packaged well and exactly as described. Will order again from Colorti Boutique! Thank you.

Stefano

Oct 02,2022

excellent shop, fine clothing at competitive prices.

Irina

Sep 30,2022

Great selection and prices. Got my order in 4 days.

Elena Migliorini

Sep 30,2022

Ottimo prodotto

Irina Chuchkina

Sep 30,2022

How to turn a customer away from you forever: 1. Don’t tell your customers about local taxes and import duties (or tell them vagely). It’s not just your 20% VAT. Import duties in my case ended up amounting to a whopping 45%+ of the price of the item (£110 over £244). 2. Don’t mention that in the case of return (wrong size), customs fees are non-refundable. Oh, and so is the shipping. Yeah, it’s all in the small print, thank you. Not helpful. So I thought I’m paying a £244 for a pair of shoes. I ended up paying £360, and then when I returned them because the size was wrong, £120 of that amount is not refundable (or more? I didn’t get my refund yet)! 🤬 3. By the way, for my return, I booked a pick up slot, but the courier didn’t show up. Cherry on a cake in my “fabulous” customer experience. Never again am I shopping on Coltorti. Shopbop, net-a-porter etc. are SO much customer-oriented. But the saddest things of all, because of this I now don’t have the budget anymore to buy the shoes that I love 😥 P.S. Dear Coltorti Customer Support team, please don’t even bother copying your standard reply referencing your policy. Even if it’s in your policy, truth is that the policy is VERY unfriendly, non-competitive and is negatively affecting your reputation. So many negative reviews here should be a massive red flag to the management of the company, and the fact that Customer Support can not or doesn’t want to do anything about it means that it’s not going to stay in the business for too long).

Claudia

Sep 29,2022

Tutto perfetto!!

Michael

Sep 28,2022

Very fast and easy. The Order arrived me just 2 days after payment. Everytime again.

Anth

Sep 27,2022

After purchasing my products, I then received an email stating “ Please note that the product prices do not include local taxes and import duties for orders being shipped to United Kingdom. DHL will present you with a separate invoice to be paid upon delivery. We are unable to provide an estimate of these charges, since they are calculated by the local customs office”. This was stated before purchase with incredibly small writing under the price. Or you must specifically go looking for it on the shipping page I was unable to cancel my order after recovering the confirmation and therefore paid more than the items are worth on other websites. I will not be using this website again!