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RESIDENZA 725 is a unique luxury retail destination that fosters a cultural ecosystem where different forms of expression and languages converge to create a new customer experience.
With four stores in Italy and an omnichannel digital platform, RESIDENZA 725 builds on the nearly ninety-year legacy of COLTORTI, evolving its path of growth and success.
Reviews 815
AriannaB.
Jul 29,2022Ottima esperienza! Articoli di qualità, buona scontistica, estremamente veloci nella lavorazione dell'ordine e nella spedizione. Packaging molto curato, espressione di raffinata professionalità.
Aida Mamadu
Jul 29,2022Horrible customer service. Won’t be buying here again and let others know not to buy
Rach
Jul 28,2022I bought a bag off my partners account for my daughters 21st birthday unaware of the £51 income tax, I have already saved for months for this bag and I really can not afford the £51 and now worried it will not come for her birthday by time I have found the money! I am so dissapointed and worried after reviews they will not reply to my email. I just see the replies of ‘this is in the terms and conditions’ I’m sorry but who reads the terms and conditions? This should be made totally obvious to customers buying! Especially with how prices are at the moment :( Really disappointed so far :(
Katiana Ricci
Jul 27,2022I can't express how happy and impressed I am with Coltorti Boutique. From constant communication with customer service, to packing and prompt delivery, to the product that I ordered itself. Totally awesome website. I definitely recommend it and will buy from them again.
COLIN GATES
Jul 27,2022Order a item then get hit with a bill after you paid to import. joke scam company!!!
Creation24
Jul 27,2022No issues, always a happy customer from this website.
I M
Jul 26,20225 stars! everything I ordered came in packaged well and shipped fast!
Sam Dobson
Jul 26,2022CON ARTISTS. Please be aware that significant additional charges are added to your order after it's been sent out for delivery, with no easy way of cancelling. They will no doubt post some corporate reply about not being able to calculate the taxes before hand and how it is noted in the small print - but this information is very deliberately not made very clear, in order to convince customers that the items are cheaper than they actually are. The information about the additional charges should be displayed a lot more prominently, with a proper warning (ie a pop-up box checking that you understand and agree to pay these additional charges). Delivery is also quite slow and there is no contact number to get in touch. Won't be using again. AVOID!
Mohssin
Jul 26,2022Rapido pese a que tenian que enviarme a España y el empaquetado perfecto! Muy contento
Angela Flood
Jul 25,2022Excellent customer service!
Federica
Jul 22,2022Ottima esperienza. Tutto perfetto!!!! Grazie
Emily Doyle
Jul 22,2022Item was perfect! It shipped fast and arrived without issues. I'm in love with the purchase.
Cheery Oh
Jul 21,2022The return process is not easy. I can't get in contact with anybody to help me. Not user friendly at all. I really don't like ordering from here
Strict
Jul 21,2022Bro they kept cancelling my transactions and refunding the money now they haven't given my money bac for my last 2 transactions but it still says cancelled when I try to email Customer service it doesn't work anymore HORRIBLE HORRIBLE experience bro never again 🤦🏽♂️🙅🏽♂️🙅🏽♂️ Update they refunded the money but still HORRIBLE HORRIBLE experience
Theresa An
Jul 19,2022Good service & good product
Evr
Jul 18,2022Excellent service. I've ordered the same item twice in different sizes. I got my first refund on time. And the second item has been delivered successfully. Yes there might be an extra tax payment due to the custom regulations. I paid them as well but still the prices are in great level and the service is smooth. Thanks.
Barbara
Jul 16,2022Only word perfect
Josie
Jul 16,2022I love my new golden goose, I’m so happy can wait to wear on our vacation!!!
Rizwan Murtaza
Jul 14,2022The experience with Coltori Boutique was seemless. I asked for certain specifics to be sent with my order and the instructions were followed correctly. The email responses were quick and International delivery was not more than a couple of days
Ms Tellez
Jul 30,2022Great customer service