Robinson's Shoemakers is one of Ireland's most prestigious gentlemen's shoe companies offering bespoke shoemaking, traditional English footwear brands, a repair service and Robinson's own brand of off the shelf hand-made shoes.
Established Carrickfergus, Northern Ireland in 1954 by William & Annie Robinson as a local leather workshop and traditional cobbler, Robinson's has been at the centre of Carrickfergus for over 60 years. Now a third generation family business the company continues to grow from strength to strength offering expertise in all things shoe related not just locally but across the world.
In an ever faster paced world, were things rarely stay the same for long, it is refreshing to sometimes stop and to think at how things used to be done. When it comes to quality footwear this is exactly how things are at Robinson's. With time honoured traditions, finest materials and unique customer service you will be blown away by your experience. The Carrickfergus town motto is Gloria Prisca Novatur – The Glory of the Old Made New – and what better way to do business.
Excellent web site, clear sizing guidance and a wide range of quality footwear meant that the boots I ordered fit like a glove. Superb!
Good site, quick delivery: great
Got what I ordered ---quick reply via email for any questions. --arrived in Sydney with in a week. What more could you ask for--
I have purchased boots from Robinson's before. This time, I received a prompt and helpful reply to my email query about sizing, and when I did place my order, the new boots made their way to Australia in record time. I have recommended Robinson's to friends on the basis of my very positive experiences.
The perfect footwear in the best possible presentation. On time delivery, in perfect order and with nice additional touches including spare laces, individual felt bags and a pair of quality socks. Highly recommended service.
the style of shoes matches my expectation, but the size chart is wrong, one size larger, feel unhappy
Not worn them out and about yet has there a replacement bespoke pair for Christmas....
Excellent service. Product arrived promptly and was as described.
looked the part when delivered but the pull tabs were not stitched on a minor point but needed . with a pair of good socks and shoe horn included overall very good.
Difficult to work with and will ultimately place the ball in your court if you have an issue. There are other retailers that are much are a much better option.
Nice to know some standards are maintained, absolute quality in a well presented package.
Having contacted the office over the weekend of 10/11th October I was assured that someone would call me on the working day to advice re. Sizing. No call was received until 16th October when I felt compelled to return the goods. Disappointing and let down .
Excellent service, kept well informed/updated on the progress of my outstanding order.
This is my first purchase from Robinson's and I must say that It am most impressed by the ease of ordering from the selection all the ay to the payment. All I had to do after that was to sit back and relax and my brand new shoes arrived in no time at all. They were in perfect condition and exactly what I had ordered. It was also most comforting to find a "return" form attached to the delivery. Not that I needed it but it was most reassuring as it meant that Robinson's were prepared to stand by their product. With such an excellent experience, it is hard not to return, soon enough.
The product I ordered, though shown as available, was actually out of stock. My card was charged immediately nonetheless, and although I said I was prepared to wait I still have not received my goods after 2 weeks and I'm the meantime been asked to provide a review of the service!
I ordered Barker loafers, good price, delivered quickly, beautiful shoes
I choose PayPal as a secure way to pay my chose. There were no information about any costs for that service and that they took appr. 8 % of the price of the shoes. It has been cheaper for to buy my shoes in Sweden.
Will shop again
I ordered a pair of barkers brogue shoes to be sent to me in Australia ! Not only was all communication and help incredibly responsive but the she's reachede in 4 days ! I am now recommending you across my office in Sydney Thank you
Shiro Ang
Nov 01,2015Although the response rate is not speedy, around 1-2 days to response. But the package arrives in good condition, and I received a free pair of socks for my first ever purchase from Robinson's Shoes. Will purchase my next pair of shoes there in future too! :)