Robinson's Shoemakers is one of Ireland's most prestigious gentlemen's shoe companies offering bespoke shoemaking, traditional English footwear brands, a repair service and Robinson's own brand of off the shelf hand-made shoes.
Established Carrickfergus, Northern Ireland in 1954 by William & Annie Robinson as a local leather workshop and traditional cobbler, Robinson's has been at the centre of Carrickfergus for over 60 years. Now a third generation family business the company continues to grow from strength to strength offering expertise in all things shoe related not just locally but across the world.
In an ever faster paced world, were things rarely stay the same for long, it is refreshing to sometimes stop and to think at how things used to be done. When it comes to quality footwear this is exactly how things are at Robinson's. With time honoured traditions, finest materials and unique customer service you will be blown away by your experience. The Carrickfergus town motto is Gloria Prisca Novatur – The Glory of the Old Made New – and what better way to do business.
Great service, fast delivery, excellent shoes.
I was disappointed to pay £200 for a pair of shoes that Robinsons advertised as being in stock only to be told when I rang up to find out a delivery time and date that it would be about 8 weeks as they were out of stock. However, the company offered me compensation and also offered to ship the shoes to my home address in Qatar at their expense. I cannot ask for any more than that.The staff were polite and friendly and very helpful.
Speedy delivery - 3days from the UK- and an exceptional quality product. Could not fault from start to finish.
Ordered new shoes, belt and 3 pairs of socks. Correct shoes and belt turned up but unfortunately 3 incorrect pairs of socks. Rang and was told I would receive a refund, but still waiting. Very happy with the shoes and will shop there again, just not for extras.
Customer service at its best.
The Loakes I chose are a class apart from any other brogues I have worn or even seen
Website is excellent, ordering process extremely easy, and shipping was fast and painless. I will definitely be back for another pair soon.
Great products and a friendly website. Prompt service guaranteed value for money.
I have several pairs of the shoes made by the Robinson company and they are the best value for money, well made shoes, good quality, and durable.
Very happy purchaser
The site took my order and, of course my money. Two days later I hear that the delivery is a minimum of five or six weeks later. Stock control needs to be sorted!!!!
Ordered Loake shoes, they shipped halfway around the world. I now know the site pictures are accurate, the cart works well and the service is prompt. Excellent.
Boots ordered (Loake Burford) arrived approximately one week after order (delivery to Australia). Great boots, terrific service.
Excellent service: great price, quick dispatch and very obliging when I needed to change delivery details.
Fantastic shoes and delivered within good time. I asked about recommending the appropriate colour shoe polish, as my last pair came with some free, and they gave me a complimentary can. They have been a pleasure to buy from.
I have bought shoes in the Robinson's.everything is so good.
Ordered a pair of shoes for my forthcoming wedding. Placed the order on 11/7, chased them up for a delivery date on 14/7, having not heard anything ( not long I know, but I suppose I've gotten used to being spoilt by Amazon next day delivery!) Got told they would come the following week. On 16/7 got an email saying my shoes had a flaw and they couldn't get another pair for 4 - 6 weeks, which was post-wedding. Ordered an alternative style ( which were £10 cheaper) which came without fuss, but no mention or sign of a refund for the difference, which to date is still outstanding!
Excellent service lovely shoes £20 cheaper than shops Arrived quickly
Delivery took just a couple of days, the Loake shoes fit perfectly and feel and look great excellent service.
Scott Donoghue
Aug 24,2015Sent the wrong product.