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Reviews 562
Martha Shuler
Jan 25,2015I had never purchased a rug before and was a bit hesitant. I waited about a week and decided to go ahead and order because I got free shipping and a free underpad. The husband and I are very happy with it and so glad we went ahead and made the purchase. I would purchase from them again if needed.
Dmmf
Jan 25,2015Good shopping experience. Nice selection.
Sara Treffer
Jan 25,2015I purchased an indoor/outdoor Loloi rug for my patio this past summer and have loved it. It is very comfortable to walk on and stayed very clean looking through the summer, and true to its word, you could hose it off if needed. It really cheered up my patio. I stored mine inside for the winter and look forward to using it again this summer.
Linda Nieman
Jan 25,2015I was pleased with the price, the value for the money and the prompt shipment of my rug. Would highly recommend.
Jay
Jan 25,2015I had a lot of questions about the rugs we were thinking of buying. The customer service was very helpful and answered all of our questions pile height to the rug care. Ordering was easy and the rug arrived in a short amount of time. Love the rug we bought.
kathryn harris
Jan 25,2015Love the red leather shag rug - but - my hubby's white socks seemed to be turning red on the bottom. The only place we could figure out where this was happening was the new red rug. We moved the rug and found that the red dye even rubbed off on the beige carpet it was on. Too bad we had to roll it up & put it away.
Ms. Cohen
Jan 25,2015Your customer service department went above and beyond to track down a rug from the factory and make sure, I received it in time for an overseas move! Your representative also called to inform me every step of the way! I highly reccomend Rugpal.com to anyone purchasing a rug!
el burke
Jan 25,2015Fast no issues and easy to deal with.
Karen
Jan 25,2015love my rug that was delivered 3 days early! my only gripe is that in many places the rug was listed as a 9x9 when in fact it is 9'9" x 9'9". but it's so beautiful and such a good high- quality rug that im keeping it and making it work - even though it is too big.
Arlene Bramblett
Jan 25,2015I am very happy with the experience I had with this company. I had no problems.
Pamela C.
Jan 25,2015I happy with this purchase and the design and colors. I was hesitant to buy a rug online because if you are not satisfied with the colors, then the return shipping charges are your responsibility. I looked over many different Southwestern rugs from various companies and narrowed it down to this one. I wanted colors that were mostly brick red and that is exactly the primary color represented in this rug. Also, I wasn't familiar with jute, which is the material used to make this rug. I took me a day or two to realize that I liked it. It makes the texture of the rug coarser. If you're planning to have people sitting on the rug though, it would not be comfortable.
JOHN SCHOTT
Jan 25,2015The rug was good & we kept it, although it was not the design illustrated.
ERNEST ALARID
Jan 25,2015The headline title says it all!
Natalie Miller
Jan 25,2015Fast shipping and good prices! I will be buying from Rugpal again!
Nancy Waggoner
Jan 25,2015The rug was exactly as pictured. The colors are vivid, size is perfect. Love the rug and it is cat approved.
Kimberly
Jan 25,2015The process of buying this rug was smooth, and we love the rug itself. The plastic packaging was torn when it arrived, which meant that there were a few large stains on the rug itself and there was some sun fading in a few areas.
Michel
Jan 23,2015Perfect customer sevice...the person to thanks is Savannah I guess.But from Mememo we would have appreciated a FULL refund of our first purchase because,after all,this was their mistake,not ours.
JIMMY WILBURN
Jan 23,2015GOOD SERVICE, FAIR PRICE,GREAT PRODUCT! Love my rug!
Kathy
Jan 22,2015I've lost track of how many rugs I have ordered from RugPal. I receive the rugs in no time and have always been very pleased with what I have ordered.
5048 Tennyson Pkwy, Suite 110, 75024, Plano, TX ,
http://rugpal.com
Kevin Donovan
Jan 25,2015I ordered a rug in August. It's been back ordered 3 times and I paid for it. I have no idea now if it is ever coming and they've kept my money.